Model #48432 KENMORE Toaster oven

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Question and Answers

Q:

freezer not getting cold 25328432800 Kenmore Freezer

A:

Thanks for the inquiry and for being a valued member.

I am sorry to hear of the issue you’re having with the Kenmore freezer not freezing. I know how frustrating that is to have happen.

If it’s not cooling at all, it first needs to be determined if the compressor is running. If the compressor is running, the problem will probably be in the seal system or with the compressor. It could be a low charge, a restriction or the compressor may not be pumping properly.

If the compressor is not running, it could be an issue with the controller or capacitor. It could also be an issue with the compressor itself. These are checks a technician will be required to make. 

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-469-4663, or 
click here to be directed to the page to set up service.

I hope this helps, and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
October 29, 2014