Model #47LA55RS RCA LCD Television

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Question and Answers

Q:

RCA tv turns on then screen goes black. How do I fix this?

A:

Good afternoon... I can fully understand your concern regarding this issue. I did locate a link that will discuss your situation in greater detail. Though this link discusses a different model number, the mechanics are likely going to be very similar. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might be wrong with your TV and have a nice day.

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Henry -
March 07, 2013
A:

 

Working on a TV can be difficult and dangerous due to the high voltage circuits inside. Always remember to unplug any TV before trying to service it and if unsure of the proper procedures, seek the service of a trained professional. 

 

Hello Tracie,

 

I'm sorry to hear that your television has lost its image and I would like to assist you.  There are two different parts that are available that may fix this issue.  The main board or the power supply might fix this, but it will require a technician to perform some electrical diagnostic tests to verify which board is causing the issue.  It is possible that the panel itself caused this, there are very thin high pressure fluorescent tubes that are in the panel that create the light to light up the panel.  If there is a short within one of these tubes or it's wiring, it is not repairable.  What can happen is a person may replace the power supply and the shorted tube within the panel will cause the power supply to fail again, usually very quickly.  I suggest contacting a local television repair facility or following this link: Sears Home Services, to arrange a repair with a Sears Television Technician. 

 

Please let me know if you would like any further assistance.

 

Jerry C

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Jerry C -
Sears Technician
March 08, 2013
A:
Jerry C -
Sears Technician
March 08, 2013
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