Model #45 KREBS Airless Paint Sprayer

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Question and Answers

Q:

Fan/Vent Won't Turn Off 72185032111 Kenmore Microwave

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Kenmore microwave. I am so sorry to hear the fan keeps turning itself on. I know what a time saver the microwave is and know you want to get it working correctly as quickly as possible. In this case, I recommend leaving it unplugged until you can have it tested and repaired by a qualified technician.

We do not give advice on repairing microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the outlet. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs. Thank you for choosing Sears and using our SearsPartsDirect.com service.

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Rachel Morgan -
Sears Technician
February 14, 2014
A:

Why would I have a tech fix my unit that's only 14 months old and used for 4 months a year and pay somewhere around $100 to $150 for a $3.50 parts to be installed because it's a microwave, when the microwave only cost $200 new. I'll just go out and buy a new microwave that is not made by Kenmore/Sears. It's a shame your product is so poorly made that it breaks down so soon and cost more to repair than to buy a new one. Not Good. But I will spread the word. Trust me. Remember, on average people tell only 2 people when they have a good experience and 14 when they have a bad experience with a product or service and those 14 people will tell another 6. Feel free to send me an email reply if your interested in any additional information. Tks.

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Anonymous -
March 13, 2014
A:

Why would I have a tech fix my unit that's only 14 months old and used for 4 months a year and pay somewhere around $100 to $150 for a $3.50 parts to be installed because it's a microwave, when the microwave only cost $200 new. I'll just go out and buy a new microwave that is not made by Kenmore/Sears. It's a shame your product is so poorly made that it breaks down so soon and cost more to repair than to buy a new one. Not Good. But I will spread the word. Trust me. Remember, on average people tell only 2 people when they have a good experience and 14 when they have a bad experience with a product or service and those 14 people will tell another 6. Feel free to send me an email reply if your interested in any additional information. Tks.

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Anonymous -
March 13, 2014
A:

I have to agree with "Anonymous". We have had the same problem with our Kenmore microwave. I definitely will not go Kenmore when I replace this dud!

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VEIN -
September 23, 2014
A:

Yep, I'm in the same boat. My microwave fan magically goes on! I have unplugged it because it's obnoxious and expensive. Was it on a recall list somewhere? Seems like I'm not alone, here. I will be replacing it with one that isn't a Kenmore, for sure! I've been a Kenmore fan a long time, but I'm looking elsewhere.

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Virginia -
September 26, 2014
A:

We have the same problem.. Sounds pretty common.. How can this be fixed? Was there a recall? Sounds like there should be.

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John -
December 15, 2014
A:

Same problem. Just over two years old. Fan stays on when I open the door. $85 just to come out and tell me I need a new board. No thanks I'll go buy a new one. It won't be a Kenmore. Kenmore dishwasher was bought at the same time and the top rack broke in less than a year. I fixed it myself. Had Frigidaire before at old house and both appliances were eight years old and working fine when we moved. Sears saleswomen called Frigidaire, Frigiscare when we were looking two years ago at appliances. Well Kenmore has also changed its name, Kenpoor. What poor quality.

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John -
December 18, 2014
A:

One of the relay contacts in one of the fan relays is likely welded shut on the control board and the control board will need to be replaced.

 Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VDC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service.

It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. 



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Joey S -
Sears Technician
December 22, 2014
A:

I have a "Brand New" one that I just installed. The fan started as I plugged it in (for the first time) and has not shut off. What the heck? Model 700.8032

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mike -
December 26, 2014
A:

My Kenmore microwave oven has the same issue. The device not yet 3 years old and stopped working the other day while my wife was re-heating here coffee. I troubleshot the device and found one of the TCO (thermal cut offs) was open. I ordered a replacement and installed it. The microwave came back to life, but oddly, the two speed vent fan was on and would not turn off unless the power was removed. It would change speed from low to high, but stayed on. We saw no alternative other than replacing the main PC board. A VERY EXPENSIVE alternative. The new (maybe) board came in from Sears Parts and I replaced it. A simple job... but the fan continued to run. The only way I seem to be able to turn the fan off with power on is to interrupt wire V1 which runs from CN202 pin 7 to the vent motor. This makes me believe that Sears replaced my bad PCB with an equally bad PCB. Any comments from technicians with experience with this microwave? BTW my background is electrical engineering MSEE, with years working on radars, but I usually leave appliances to the experts. JR

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JR -
September 17, 2015
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Q:

uE error code 79631512210 Kenmore Elite Washer

A:

Thank you for choosing Sears Parts Direct. I can certainly understand how frustrating it can be when getting an error code on your Washer display. I did look into the model number you have provided and I have found information that will assist you. 

The UE code indicates that the control detects an unbalanced load in the washer that cannot be redistributed. Press the START/PAUSE button and try to redistribute the load. Here are some problems that can cause this error code:

Washing loads that are too small.

The washer is not level or not stable. Make sure that the washer is leveled properly front to back and side to side. Press down on opposing corners to make sure that all 4 feet are firmly on the floor. Adjust the leveling legs if necessary.

Laundry can sometimes gather to one side. Redistributing the load manually can resolve this issue.

Some items like rugs or mixed loads may not be able to be distributed properly.

Try running the washer without any items added and see if it will spin properly. If not, you could have a problem with the control board or the hall sensor on the motor that detects motor speed. I recommend that you have a service technician diagnose and repair this type of problem.

Thank you for your question. Have a great day. 

 

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Natasha12 -
Sears Technician
January 14, 2014
A:

This is completely unacceptable. If you cannot wash a small load without having it take more than an hour to do so, then this washer should not have even been made. I purchased this washer along with an entire house full of appliances just over a year ago, and if I knew I would have this trouble with no help from Kenmore, I would have bought another brand. 4 out of 5 load in this washer will delay because of the UE warning. You try to rdistribute the loads and sometimes it takes 5 or six times. A washing machine is supposed to wsh the clothes that are put into it. You should not have to make 5 trips to the basement to redistribute the loads manually. When I run the washer without clothes, there is no warning. The washer is level and stable and was set up by the Sears deliverymen. I have read that there may be some different springs or sensors for this washer, but no one has contacted me with any updates

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Ross -
February 06, 2015
A:

We are having the same issue as Ross. This is unacceptable and the repairman just left telling us he cannot find anything wrong with the machine. Really? There is something WRONG if I need to redistribute the clothes several times for each load. Worst washing machine I have ever owned and no one to "fix" it.

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GAIL -
April 23, 2015
A:

I am in compete agreement, having the exact same problem. There have to be more people having this issue, surprised I haven't heard more complaints, unless it really is a circuit board issue for select cases. I'm on the phone now trying to get a technician to look at it but reading this I want a credit from Sears for the amount I paid toward a new washer for selling quite frankly an unacceptable machine.

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Bg -
June 01, 2015
A:

I have the same problem!! Makes me so mad. I live alone so my loads are not large. Sears needs to look into this, PLEASE.

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DEBRA -
August 10, 2015
A:

I have the same problem and the problem occurs for more than every other load. I have two kids and this means that we are running 3-4 cycles over and over again, each week. The washer was delivered ~2 months ago, and has no worked without issues for 2 days in a row. Also, often times the spin does not dry the clothes sufficiently for them to be dry with one cycle in a Kenmore Elite Dryer. This is unacceptable.

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Mia -
August 23, 2015
A:

How large should a load be? Is there a standard to meet, such as a weight range, or do you measure in cubic feet, or some other way? Thanks

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marc -
September 05, 2015
A:

I want to add that I have the very same problem with this machine-goes off balance if the load is normal to light. I have learned I need to put more stuff in! So I do. The repair lady said it looked fine, but I'm glad to learn it isn't just me...

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Julie -
September 16, 2015
A:

Same issue with my new Kenmore Elite washer. Three pair of slacks, one towel. UE code, I restarted several times, manually adjusted several times until it finally decided that the load was not unbalanced. Been trying to complete this load for 4 hours. Something definitely not right with this washer. Perhaps software/firmware update is in order.

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Charles -
October 18, 2015
A:

I have this same problem. It's infuriating!!! Seems like it is worse with smaller loads, but I don't always have a large load to wash. It's been taking me 4-5 hours to complete one load of laundry. When I open the lid, the clothes are evenly distributed. It also seems to be better if I use low spin cycle, however, the clothes are more damp when they go into the dryer. Ugh. I hate this washer right now. I've had it a couple of years and it's recently become really bad with the UE code. HELP!!!!!

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MARYBETH -
November 03, 2015
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Q:

panel display on Kenmore Elite refrigerator

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Jackie S -
December 02, 2011
A:

Thank you for your question. I can understand your concern. This type of problem will usually be caused from a defective main board. The main board controls the functions of the display board. When you reset the board by disconnecting the power and then reconnecting it and it corrected the problem for awhile, it further indicates the main board # 6871JB1280P has failed. It's available at SearsPartsDirect . I hope this will help you. If you would like more assistance, reply to this thread and I will assist you further.

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Scott D -
Sears Technician
December 05, 2011
A:

Thanks Scott. I suspected that, but the front panel is obviously easier to get to and check. Can I test any part of this board for continuity to determine FOR SURE that this part is working properly so I don't order and install the wrong part? Thanks! Oh, also, can you tell me the current part number for this display control board if I were to need a new one?

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dave -
December 05, 2011
A:

I'm attaching the wiring diagram for the dispenser board to the main board on connection # 5. The main thing to check will be to see if, there are any loose wire connections at the boards and also the connection at the door hinge. If these connections and wires seem ok, the most likely problem will be with the main board. The dispenser board is # 3211JJ2001B. It will be an assembly. I hope this will help you.

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Scott D -
Sears Technician
December 06, 2011
A:

Thanks again. It still bothers me that I have power clearly to this board when connected, which makes me suspect this board is the issue, although I have found continuity in all locations seemingly when I try to test it without being connected. My concern is that I am not properly testing the panel display and control board to know for sure. I guess I will just have to buy the new main board and see what happens and hope that is the problem. I just hate to take a $70 or $80 gamble - times are tight! :-) thanks so much for your help, I do really appreciate it.

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dave -
December 06, 2011
A:

I understand what you mean. Unfortunately, this is all the wiring and electrical information available for the dispenser. However, if all the wires and connections seem ok and if you are getting continuity readings, it would be very unusual for this to be a defective interface board. This problem is almost always caused by a defective main board. If you would like more assistance please let me know.

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Scott D -
Sears Technician
December 07, 2011
A:

Scott I have the same issue as described above on slightly different model refrigerator (795.75542401) The only thing I can add is then when I unplug the refrigerator and plug it back in the display and the buttons work for maybe be 30 -45 seconds and then is not responsive. I thought that it might be the main board or the dispensor board. I ordered and replaced both and the problem has not been fixed. Any idea where to go from here? The refrigerator itself seems to be working fine, but I cannot change temperatures on either the refrigerator or freezer and it no longer indicates when the door is open, which was really helpful with kids in the house...:)

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Sharon -
January 04, 2012
A:

Sharon, Normally this would be defective main board problem, especially if it resets itself when the power is disconnected and then reconnected. However, since both boards have been replaced, with the same results, check the connections on both boards and also under the top door hinge. Be sure to disconnect power to the unit first. Also make sure this unit is plugged into a good three prong wall outlet and it has a good ground and the polarity is correct. By this I mean the small terminal in the outlet is hot and the larger terminal is common. If these checks are all ok, it may be a problem in the wiring in the door or the new board may be defective. In this case, I would strongly recommend having a technician check it. You can call 1-800-469-4663 to schedule a tech to come out. I hope this will help you.

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Scott D -
Sears Technician
January 05, 2012
A:

I just replaced the main panel, and as feared, no impact to the front panel display. My next step was to be replacing the front board, but the above questions make me think I am headed down the same path of wasted money and time. As I said previously, I have some power indicated to that front panel, so I suspect it as the culprit, but can't know until I try it I guess. I have another question regarding repeated problems with the water reservoir that I am about to post separately.

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dave -
January 06, 2012
A:

Dave, check for loose connections first as described above. If the connections are all ok, it will lead to the interface board or the wires inside the door. If there is a wiring problem inside the door, then the complete door would need to be replaced. I look forward to assisting you with the reservoir problem.

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Scott D -
Sears Technician
January 07, 2012
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