Model #41797862792 KENMORE Laundry Centers/Combos

  • Drum
    3 Results
  • Base And Blower
    3 Results
  • Control Panel
    3 Results
  • Top And Cabinet
    3 Results
  • Tub, Basket, And Agitator
    3 Results
  • Gearcase/transmission
    3 Results
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Error Codes

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Question and Answers

Q:

washer won't agitate or spin 41797862792 Kenmore Laundry center

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your laundry center washer will not spin or agitate.

I recommend taking the unit apart and checking to see if the belt is still connected. If the belt is not connected then your washer will not agitate or spin.

134161100 is the belt for the washer. 

If you take the belt off and give the pulley help does the unit spin? If so then the motor windings may be bad and the motor may need to be replaced. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the unit before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

 

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Natasha12 -
Sears Technician
August 11, 2015
Q:

what's causing the inside of the washer machine to turn with the agitator............. kenmore stack washer/dryer

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your washer so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Barbara H. -
December 04, 2011
A:

Thanks Barbara the model # is 417.97862792

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Shawn -
December 04, 2011
A:

I know that it can be very frustrating to have your washer stop working properly. There are three parts that can cause the wash tub to turn in the same directions as the agitator. They are the upper bearing, the gearcase, or the agitator itself. In order to determine which one is causing the problem, you will need to remove the agitator from the washer. The first image below will provide the instructions on how to do this. You will be looking for any parts that maybe damaged, cracked, etc. In the third image #21 is the upper bearing. If this part is bad it will not be able to move.

If you need further assistance, please reply to this thread.

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AnneJ -
Sears Technician
December 05, 2011
A:

Anne I'm having trouble geeting the center cap out of the agitator :'(

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Shawn -
December 11, 2011
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Q:

how old is my kenmore washer/dryer model 417.97862792

A:

Wanting to know how old your appliance is, is always great to know. While you are waiting on an expert to answer your question, I was searching in the Manage My Life website and found a great link on where to locate what year is was made. I have attached the link below. Hope this helps!

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Dezeray S -
April 25, 2011
A:

Thank you for your question and I understand your concern.

The date code is embedded in the serial number. Without having the serial number my answer will be based on the model number. Based on the literature information on this model, it was made during the first quarter of 1998.

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Joey S -
Sears Technician
April 26, 2011
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