Model #41793862200 KENMORE Laundry Centers/Combos

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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Is all the clicking and thumping really normal?

A:

I can understand your concern with the noises. I did some research on your model number but was not able to find a solution for the noises. Your expert will be able to help answer your question. It may take two business days for your expert to reply. If you would like to look into Sears doing the repair here is a link for Sears Home Services. I do hope that everything works out.

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Marc -
July 24, 2013
A:

Thank you for your question. You stated that the washer makes a horrible noise during certain cycles. You do not mention if it is only during agitation or in the spin cycle.

If the washer will not agitate or spin, that would indicate a broken motor coupler. The motor coupler is used to link the drive motor to the gear case. If the motor coupler (key#13) is broken the washer will not spin or agitate, however it will be able to pump and drain water.

If the washer will agitate then there is a possible clutch failure (key#5) or basket drive (key#15) failure. It could have a loose spanner nut too. The spanner nut (key#11) basically locks the drive block (key#15) and basket to the basket drive tube (key#1). Open the lid and manually check to see if you can rotate the basket by hand. If you find that you can easily rotate the basket most likely the basket drive block (key#15) may be need to be replaced. One could try to tighten the spanner nut (key#11) and see if it will then spin the basket. See images below for part locations and key numbers.

This is not easy to troubleshoot without checking very carefully all the components I have mention.

Go to www.SearsPartsDirect.com to order all your parts.

Please reply to this post with any additional questions.

Thank you for choosing Manage My Life.

 

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dtova00 -
Sears Technician
July 25, 2013
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Q:

Need repair manual to replace washer timer on Model 41793862200.

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the washer. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. Thank you for using Manage My Life.

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Barbara H. -
January 06, 2012
A:

Thanks for your reply. I do want to perform this repair myself.

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Michelle -
January 06, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the washer. I will be happy to assist you with replacing the timer. Before you start the repair, unplug the unit from the wall outlet. Then follow the instructions in the image below. Just click on the image to enlarge it. Once you have the timer installed plug the laundry center in and check the operation.

I hope this is helpful. Please reply below with more details if you need further assistance.

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Mark T -
Sears Technician
January 09, 2012
A:

Mark, Thank you for your reply. The image goes as far as removing the dryer timer; I assume the washer timer is removed the same way, by removing the two screws. There image does not show, however, how to install the timer. Is there anything more that I should to know, or is it self-explanatory? The image you posted shows only how to remove the knobs and access the panel. (I am waiting for the part to arrive.)

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Michelle -
January 10, 2012
A:

Seeing as the timer shaft is broken, I do not think you have to pull the tab in the back of the timer to release the knob. The rest of the stem should pull off out of the knob. Just in case, I have posted a video that shows how to remove the same style timer on a different washer. Once you have access to the timer, the instructions are the same. Click on the link below. Please let me know if you need further assistance.

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Mark T -
Sears Technician
January 11, 2012
A:

The part came in and I installed it per the instructions above, and the link you posted -- it was quite easy. Here's the thing: the cycle selection is off-kilter. The water turns on and off in places that do not at all match the markings on my washer. What could be the problem, and is there something I can do? Or is this an issue with my replacement part?

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Michelle -
January 11, 2012
A:

Oh, and the skirt was put on correctly, I did match the slots up.

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Michelle -
January 11, 2012
A:

Hi Michelle If the dial is installed correctly, the only thing it could be is the timer. I recommend checking the part number on the timer first. I have seen the wrong part put in the correct box before. The part number on the timer should be 134049500. If it is correct, double check the model number on the laundry center. If all of this is correct, I suspect the timer is defective.

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Mark T -
Sears Technician
January 12, 2012
A:

Hi, Mark: I do think that the timer is faulty. I checked the part number and it is exactly the same as the number you gave me above, and matches the part that was in the machine. (Image shows replacement part installed, and the old one above it.) The washing machine model number is also correct (see second image). I also attempted to let it run through a cycle regardless of the markings, but it would not run the cycles correctly, either. It did not run a full spin cycle no matter where I started it. I would like to exchange the part (I purchased this through www.searspartsdirect.com and I do not wish to pay the return shipping, seeing as the part is at fault. Any help you can give me is greatly appreciated. Thank you.

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Michelle -
January 12, 2012
A:

I recommend calling 1-800-252-1698. This is the number for Searss parts direct. They will be able to assist with exchange. Please let me know if you need further assistance.

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Mark T -
Sears Technician
January 14, 2012
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Q:

How do I change the orifice from lp to Natural gas?

A:

I'm sorry to hear that you are having some difficulties with your Kenmore Dryer. I did some research for you at Managemylife and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices. I hope these links provided assist you.

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James -
November 30, 2011
A:

Thank you for your question on the conversion of the dryer back to Natural gas.

Because gas appliances are inherently dangerous I would suggest having a qualified service technician help you with this conversion and leak test.

If when it was converted to LP the parts that were taken off were not saved then you will need to purchase a whole gas valve since the pressure regulator cap is not available as a separate replacement part for the burner assembly.

You would need to also replace the burner tube and the orifice and the primary air shutter and the pressure regulator cap.

But since the pressure cap is not listed as a separate part available for ordering you will need to purchase a whole valve.

This is very expensive part and so I would suggest you have a local appliance technician who works with gas appliances look at this and he may have one from and previous conversion job he has done and may be able to help you with out having to purchase a $200.00 valve.

In some cases you local gas provider has technicians on staff that would be able to help you with this conversion.

Please let me know what you would like to do.

Sam A.

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Sam A -
Sears Technician
December 02, 2011
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