Model #41748112700 KENMORE Residential Washers

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  • Cabinet/top
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  • Motor/tub
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Question and Answers

Q:

stacking kit for Kenmore units

A:

Thank you for submitting your question. I know having this information is important and I will be happy to assist you. The stacking kit information can be found in the dryer parts list. The stacking kit for this unit is part number 134467300. The image below will assist you with the installation of this stacking kit. You can order parts from our Sears Parts Direct web site. I hope this helps. Please reply back to this thread if you require further assistance. Thank you for using Manage My Life.

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Tykara -
Sears Technician
November 18, 2013
A:

Will instructions come with it and is it really going to attach both the washer and dryer? It seems almost too good to be true. Can a Sears repair person install it for us?

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joe -
November 18, 2013
A:

Joe, Sears only comes out to install these kits on new purchases during delivery. The instructions will come with the unit to stack the washer and dryer together.

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Tykara -
Sears Technician
November 18, 2013
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Q:

How do I get rid of mildew and smell in my front-loading washer?

A:

The mildew smell from the washer can be annoying. I found some information for you that I am hoping will be able to help you. I am adding the links below to help you with your question while you wait for your expert response. It may take two business days for your expert to respond. I do hope that this will help you with the washer.

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Marc -
January 08, 2013
A:

Kristie - The second link Marc (above) has given contains further links to some useful/interesting information. The one thing I would add is that the outer tubs of all the washers I am aware of, except Speed Queen and Miele, also have recesses in the back of the outer drums, these appear to be very good places for standing water and debris to accumulate and start foul smelling.

Unfortunately the only sure way to get rid of these is to strip the machine down, clean it, re-buld it, and then modify your laundry practices.

As incidental information your washer was manufactured by Frigidaire, which is totally owned by Electrolux.

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biguggy -
January 09, 2013
A:

I know that it can be very difficult to have issues with your washer. Some front load washers tend to build up mold in certain situations. Mold can be eliminated and prevented by following these suggestions:

Keeping the door slightly open between cycles is an essential step to preventing this problem. You should continue this habit.

You should also frequently check for small items (such as socks) that can sometimes get caught in the door seal. Be sure to pull back the seal and carefully inspect all areas. If a small item goes undetected, it will sour and cause mold.

Always use High Efficiency (HE) soap. Failure to use this type of detergent will promote mold buildup. Using too much detergent in your cycle will also cause problems.

To clean mold that is already present on the door seal of a front load washer, follow these steps:

  1. Open the washer door and remove any clothing or items from the washer.
  2. Mix a dilute solution of liquid chlorine bleach using 3/4 cup of bleach in one gallon of warm tap water.
  3. Wipe the entire seal area with this dilute bleach solution.
  4. Let stand for 5 minutes.
  5. Wipe down the area thoroughly with water only.
  6. Open the door wide and let the seal air dry.

Please note:

  • Do not use bleach at full strength for cleaning these surfaces. Higher concentrations of bleach can damage the door seal over time.
  • The use of rubber gloves is recommended when cleaning for prolonged periods.

You should repeat this procedure on a monthly basis, if necessary.

You mentioned that you were running loads of straight bleach through the washer. Follow your owner's manual instructions when conducting this type of cleaning. Improper use of bleach can damage your washer. Here are some other precautions related to this procedure:

  1. Use of more than 1 Cup of bleach will cause product damage to most washers over time.
  2. Addition of bleach without immediately starting the cycle will also cause damage over time.
  3. If it is necessary to interrupt this cleaning cycle, a "Rinse and Spin" cycle must be run to thoroughly rinse the remaining bleach from the unit. Failure to do so will cause damage to the unit and clothing added to the next cycle.

Some owner's manuals do not give you a procedure for running a cleaning cycle using bleach. Here is a procedure recommended for Kenmore front load washers:

  1. Open the washer door and remove any clothing or items from the washer.
  2. Be sure the door is closed fully and do not add clothes to this cycle.
  3. Open the dispenser drawer. If the detergent divider is in the liquid detergent position, remove the detergent divider (see use and care guide for instruction). No additives will be added at this time. You will be required to add bleach at a later step. Close the dispenser drawer.
  4. Select the "Normal" wash cycle.
  5. Select the hottest water temperature available.
  6. Select the highest spin speed available.
  7. Select the 2nd rinse option if it is available.
  8. Start the cycle by pressing and holding the "Start" key. The door will lock and filling will begin. The water will dispense for a moment, then the door will unlock and relock and the cycle will continue.
  9. Once the fill begins again, open the dispenser drawer and immediately add 1 Cup of liquid chlorine bleach to the mainwash detergent compartment. The bleach should immediately flow out of the dispenser.

Once this cleaning cycle has begun, allow the cycle to completely run. Don't forget to replace the detergent divider if necessary. Leave the door slightly open after the cycle.

Repeat this cleaning cycle monthly if necessary.

These tips and procedures should eliminate and prevent mold and mildew in your front load washer. If not, you may have an installation problem or other failure that is causing your mold issues. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
January 09, 2013
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Q:

How does the conveyor for the dispenser drawer go back in on my kenmore front load washer?

A:

The conveyor has 2 plastic clips that secure it to the bottom of the dispenser drawer. The hole goes towards the rear. The clips can only go in one way. You will need to push the clips in the slots & snap in place. If the small plastic clips are broken off, you will need to replace the conveyor.

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biker dave -
Sears Technician
July 14, 2008

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