Model #41744052401 KENMORE Residential Washers

  • Control Panel
    3 Results
  • Cabinet/top
    3 Results
  • Motor/tub
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

machine works fine by it won't spin all of the water out of the clothes. 41744052401 Kenmore Washer

Q:

machine works fine by it won't spin all of the water out of the clothes. 41744052401 Kenmore Washer

Q:

The lights on the display come on by them self with out any action on my part 41744052401 Kenmore Washer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your washer comes on by itself.

 
Diagnostic Test:

The diagnostic test is performed by using the Program Knob. To START THE TEST:
• On non-digital display models, turn the Program Knob to start position, Drain/Spin.
• On digital display models, turn the Program Knob to start position, Touch Up. (NOTE: If the model has a timer dial that
can be rotated 360°, turn the Program Knob to start position, Drain/Spin.
• Press Pause Cancel to turn off LEDs.
• Within 5 seconds, press and hold the Option and Pause Cancel buttons until LEDs start sequentially chasing, then
release buttons.
1. All the LEDs will sequentially light. Pressing a button below a light cluster will light all the LEDs in that cluster at one time
to confirm functionality.
2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water
should enter through the detergent compartment.
3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should
enter through the bleach compartment.
4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold
water should enter through the softener compartment.
5. Turn the program knob (4) clicks from the start position. The door lock solenoid will activate.
6. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading door can
be opened.
7. Turn the program knob (6) clicks from the start position. The washer will fill and tumble.
8. Turn the program knob (7) clicks from the start position. The washer will fill and spin (leakage test).
9. Turn the program knob (8) clicks from the start position. The drain pump and door lock solenoid will activate and the
washer will operate in high spin. SAFETY WARNING: If power is removed during this test, the door can be opened. To
prevent injury, DO NOT put your hands inside when the tub is rotating.
10. Turn the program knob (9) clicks from the start position. The control will signal the last error code.

Exiting Diagnostic Mode
There are two options for exiting the Diagnostic Test mode and returning the washer to normal operation:
a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR
b) Turn the program knob clockwise 2 or 3 clicks after the Start Position. Press Options and Pause Cancel buttons together
for a few seconds until wash cycle LEDs appear.


You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the unit before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

Read More
Natasha12 -
Sears Technician
August 17, 2015

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