Model #40412 CRAFTSMAN Heater, Kerosene

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Question and Answers

Q:

Why is the bleach dispenser on my Kenmore washer model 417.40412 still full after the wash ?

A:


There are several things that could cause the bleach to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is bleach? If it is pure bleach, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the bleach dispenser with water. The bleach dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the bleach solenoid is energized and water flows into the bleach dispenser cup. When the cup is full the water siphons out and bleach and water flow into the tub.

If the liquid in the bleach dispenser is pure bleach you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the bleach solenoid and a volt meter is required.

If the liquid in the bleach dispenser is water you probably need to clean the dispenser cup. Scum will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the bleach and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser is on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the bleach compartment. When the water level goes above the maximum line stop pouring. The water should all drain out. You may also test the fabric softener compartment the same way.

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expert -
Sears Technician
October 18, 2007
A:

I have pushed the button on the left side, can't slide the inserts out. Leena

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Leena -
May 16, 2013
A:

Hello Leena. When you push down on that release button, the entire dispenser drawer can be pulled out of the housing. You can then remove the inserts. If you need more help, let us know.

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Lyle W -
Sears Technician
May 17, 2013
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Q:

Repair

A:

I think its great that you are wanting to do some repairs on your own and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I hope this helps as a guide while you wait for your expert response.

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Joseph P. -
October 27, 2012
A:

Thanks for the question about your washer model 417.40412700. In order to access the timer on your washer you will need to remove the top panel. The timer can be replaced but there are no parts for the timer itself. always disconnect power supply to the appliance before servicing
There are no step by step images that I can send you so I hope this helps , should you need additional help reply with more details and I will respond.

Thanks Ron H.
If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Ron H -
Sears Technician
October 29, 2012
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Q:

Front loading washer not spinning!

A:

I understand how important it is for your Washer to be working so that you can do your laundry without any further delay and although your Washer is not working properly, I will be happy to help. While you are waiting for an expert answer, I did mange to find a few links that will provide you with more information about your problem. Hope this helps!

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Priscilla V -
January 23, 2012
A:

Hi William,

Thank you for submitting a question to Manage My Life.

From your description, I assume the washer will tumble after the fill but will not spin after the drain. If the washer will tumble in wash then the door switch, motor control and motor are most likely good. If the washer will tumble but not spin then the problem is likely the timer or a wiring issue. The timer is responsible for tumble and spin. If you smell a burning smell, this is often indicative of a wiring issue. The diagnosis of this issue will require the use of an ohm/volt meter and you will have to perform ohm checks and/or live voltage checks. If you have an ohm/volt meter and are confident in your technical abilities, please reply below and I will be happy to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance please reply to this post.

Landell

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Landell -
Sears Technician
January 24, 2012
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