Model #40180082700 KENMORE Microwave/Hood Combo

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Question and Answers

Q:

keypad has 5E and doesn't clear-why?

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Microwave. I am so sorry to hear that the microwave has stopped working. I know what a time saver the microwave can be and how inconvenient it is when it isn't working.                                                          I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service. For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME(1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.  Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears. 

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Natasha12 -
Sears Technician
October 24, 2013
A:

I am having this same problem. For me, I had read that a good way to clean the microwave was to heat up a bowl of water with vinegar and lemon and wait for a few minutes to allow the steam to loosen any baked on debris. I did this and then as I was wiping down the inside of the unit the keypad starting beeping and shortly afterward it showed this SE error message. I read this means "Short Error" and the keypad needs to be replaced. But my question is, was this related to me cleaning it? It seems like the microwave should be able to handle steam inside it since it is designed to cook food, but the short error coincided so exactly with me doing this that the two seem related. I don't want to repair or replace this only to have the same thing happen again if I steam something!

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Lauren -
January 14, 2016
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Q:

MICROWAVE MODEL 40180082700 40180082700 Kenmore Microwave

Q:

I saw the link for the glass turntable for my model of microwave but it keeps giving me an error page. My model #401.80082700 40180082700 Kenmore Microwave

A:

Thank you for choosing SearsPartsDirect. I will be more than happy to assist you with your Kenmore microwave.

From the information you have provided above, I will link the glass again. If for any reason it gives you the error again just take the part number DE74-20002B and plug it in on our website at SearsPartsDirect.com

Click here.

I hope you found this information useful. Again thank you for choosing Sears, we appreciate your business, have a great day.

*Safety disclaimer before you try and repair the unit make sure the power supply is disconnected. There may be sharp parts to the unit that can cause injury to you if not careful. If you don’t not feel comfortable checking this yourself you can request a technician by visiting www.SearsHomeService.com*

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Benny23 -
Sears Technician
June 15, 2015
A:

Thank you for your time and help

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kathleen -
June 15, 2015
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