Model #3851960180 KENMORE Electronic Sewing Machines

  • Base Assembly
    3 Results
  • Attachment Parts
    3 Results
  • Presser Bar Assembly
    3 Results
  • Zigzag Guide Assembly
    3 Results
  • Needle Plate
    3 Results
  • Shuttle Assembly
    3 Results
  • Bobbin Winder
    3 Results
  • Motor Assembly
    3 Results
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Error Codes

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Question and Answers

Q:

The pattern selection window has a 5P and will not allow me to change it and the needle is stationary and only goes up and down. 3851960180 Kenmore Sewing machine

Q:

Machine sometimes runs and sometimes it doesn't. Problem seems random. 3851960180 Kenmore Sewing machine

A:

I recommend that you take the sewing machine to your local Sears store or repair center. The main electronic control board isn't available as a replacement part but that board can be removed and sent to a control board rebuild facility where the board can be repaired and then sent back to the Sears repair facility and reinstalled in the sewing machine. Sears sends the sewing machines to a central repair facility where qualified sewing machine technicians complete the repairs. I'm confident that Sears can fix the sewing machine if the parts are available. There are a few parts for that sewing machine that are no longer available. The parts that are likely causing your problem appear to still be available. If the control won't power up, then you could have a problem with the transistor (which is still available as a replacement part). It's probably worth it to pay the minimum charge and have the machine examined for repair.

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Lyle W -
Sears Technician
August 06, 2015
A:

I recommend that you take the sewing machine to your local Sears store or repair center. The main electronic control board isn't available as a replacement part but that board can be removed and sent to a control board rebuild facility where the board can be repaired and then sent back to the Sears repair facility and reinstalled in the sewing machine. Sears sends the sewing machines to a central repair facility where qualified sewing machine technicians complete the repairs. I'm confident that Sears can fix the sewing machine if the parts are available. There are a few parts for that sewing machine that are no longer available. The parts that are likely causing your problem appear to still be available. If the control won't power up, then you could have a problem with the transistor (which is still available as a replacement part). It's probably worth it to pay the minimum charge and have the machine examined for repair.

Read More
Lyle W -
Sears Technician
August 06, 2015
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Q:

3851960180 Timing: Needle will not pick up bobbin thread 3851960180 Kenmore Sewing machine

A:

If you haven't completed the basic troubleshooting described in your owner's manual, I recommend that you check those issues first. If it's been a while since you changed the needle, I recommend that you replace the needle. A bent or worn needle can fail to pick up the bobbin thread. Check your threading and thread tensions. If the basic troubleshooting doesn't help, then you'll probably need to adjust the timing. Timing adjustment is typically performed by a service technician. If you confident that you can adjust the timing yourself, then you can get some tips on how to adjust the timing by watching this video: Sewing Machine Timing Demonstrated.

If you need more help, let us know.

Thanks for choosing Sears PartsDirect.

Read More
Lyle W -
Sears Technician
July 23, 2015

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