Model #3639742884 KENMORE Top-Mount Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Cabinet
    3 Results
  • Shelf
    3 Results
  • Compartment Separator
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Question and Answers

Q:

Frig keep tripping GFI outlet..... Kenmore Refrigerator Model 363.9742884

A:

 

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your refrigerator. Upon researching model 363.9742884:  Unfortunately, the only way to correct your problem will be to install a regular 3 prong grounded outlet. If the code in your area will not allow this, I suggest checking with the local inspector and an electrician to see if one can be installed. The problem you are experiencing is normal and will continue to happen as long as it's plugged into this type of outlet. This goes for all major appliances.

If GFI outlets are required by your local electrical codes, the outlet should be rated at amperage sufficient for the appliance installed on the electrical circuit containing the GFI. However, it still may trip.

 

I trust this information will help you, we appreciate your business thank for choosing Sears.

 

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CarlosZ -
Sears Technician
May 06, 2015
A:

Ok thx... i do have a regular 3 prong outlet that I will try. However if it problem continue would the problem be ?? any idea ?? thx

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Ed -
May 07, 2015
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Q:

what causes a refrigerator to suddenly go warm and the freezer still stays cold?

A:

It can be extremely aggravating and sometimes expensive when your fridge begins to malfunction and not cool properly. I did some research and provided a link to a similar question and answer on our site. I hope this will shed a little more light on the issue until the Expert responds to your question in more detail within 24 to 48 hours.

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Julio -
September 21, 2012
A:

Hi,

Thank you for your question. It is concerning when your appliance is not functioning correctly.

You could test the fan and the baffle for circulation. With the compressor on you open the fresh food door and feel up at the top center of the rear area. At the grille there should be air coming in from the freezer above. If so, check the area behind the crisper where the air returns to the freezer is it blocked? The fan in the freezer is what pushes the air into the refrigerator section. If the fan is not running this would cause a problem like you are having.

I hope this is helpful. If I may be of further assistance please include more details in a reply to this entry below.
Thank you for using Manage My Life.

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Bill__W -
Sears Technician
September 21, 2012
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Q:

Possible faulty part in my refrigerator

A:

I'm sorry to hear that you are having some difficulties with your Kenmore Refrigerator. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I also provided a link to Searspartsdirect.com and your specific unit if you need parts.I hope these links provided assist you.

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James -
October 07, 2011
A:

There doesn't seem to be a separate part number for the light socket. The parts image shows the bulb and socket as one piece.

If you look at the STD372402 lamp you'll see it is just the bulb.

I did some searching for GE light sockets and I sound one W10134764 in the image below. Does this look like the one you have?

The socket hardly ever fails so I'm wondering if the light switch has be checked.

I hope this helps. Thanks for taking the time to submit a question. You can reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
October 09, 2011
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