Model #3639732716 KENMORE Top-Mount Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Cabinet
    3 Results
  • Shelf
    3 Results
  • Compartment Separator
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Question and Answers

Q:

How can I stop a leak inside the fridge?

A:

Leaking fridge can be a big head ache because all the food that is store in it can go bad. While you are waiting on an expert to answer your question, I found a great link in the Manage My Life website on your problem. I have attached the link below. Hope this helps!

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Dezeray -
December 05, 2012
A:

I know that it can be very frustrating to have your refrigerator leaking water. Water will leak into the refrigerator when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. A hair dryer works well for this. Just be careful not to get it too hot. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
December 05, 2012
A:

Hi, my husband and I tried this yesterday. there was no ice buildup, but we used the blow dryer and the hot water just in case. When we poured the hot water, it drained directly into the fridge underneath the vegetable and fruit bins- the same place it was draining into before. could the drain tube be missing or another part. The icemaker is not connected. Also is there a picture of what all the parts look like inside the refrigerator back and underneath?The parts page just show the parts but not how they are assembled ( We are newbies after all). Once we removed the back panel of the freezer it was very difficult to see below it.

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Terri -
December 26, 2012
A:

Oh forgot to mention, it's a Sears Kenmore #3639732716, and we're still changing out towels every 2 days-otherwise the fridge and freezer work fine.

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Terri -
December 26, 2012
A:

If the drain line is clear and your are not seeing any ice buildup in side the freezer. Then you most likely has a bad door seal. If the doors are not making a good seal the moisture in the air will condense and drip water below the freezer door. It will also cause the drain pan to overfill. Check for a bad door seal on the freezer door and fresh food door. Close a piece of paper into an area on the door. Then pull the paper out. If it slides out, then that is the area that is not sealing. Try it is several different areas around the door to make sure it is sealing all the way. Do this with both the freezer and the refrigerator. If the door seal is not sealing, then you will need to replace it. Please let me know if you need anything else. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
December 26, 2012
A:

OK will try this when i visit mom-it's her fridge. By the way, this model has a fixed drain pan- i think under the compressor under the fridge so it's not overflowing onto the floor. Is this the drain pan you are talking about? Any chance of getting a pic of what the parts look like inside the fridge assembled? thanks for your help.

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Terri -
December 27, 2012
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Q:

My new Kenmore top mount refrigerator is leaking water.

A:

A water leak can really cause some damage and I am sorry for the inconvenience. I suggest you add to the thread of this question and include the full model number of your refrigerator so that the expert can provide you with a more detailed answer. I did manage to find a link with a similar question. I hope this helps with the refrigerator troubles, while you wait for your expert response.

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Joseph P. -
July 18, 2012
A:

Thank you for your question. I can understand your concern about the water leak. Water will leak into the refrigerator when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. A hair dryer works well for this. Just be careful not to get it too hot. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
July 20, 2012
A:

I am having this leaking into bottom of fridge problem with model #3639732716. i haven't tried the above yet, but if i do, there is no drain pan underneath the fridge and didn't see a part listed for this drain pan. It's my mom's fridge and she changes out towels every two days.

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Terri -
December 04, 2012
A:

Terri, the drain pan on this unit is located under the compressor. It's part of the bottom frame (# 751 in the attached picture). I hope this will help you.

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Scott D -
Sears Technician
December 07, 2012
A:

Thank you Scott. My husband and I will try the above when we visit mom and now I know the drain pan #751 is fixed. Hopefully this will work. Thanks again.

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Terri -
December 07, 2012
A:

Terri, this model will also have a drain funnel in the fridge section next to the control housing. It's common for this funnel to get clogged. The funnel can be pulled out to check and clean it if necessary. I hope this will help you.

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Scott D -
Sears Technician
December 07, 2012
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Q:

What is the capacity of my current Kenmore refrigerator model 363.9732716?

A:

According to your model number, I am showing that this is a 22 cu. ft. size refrigerator.

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Lyle W -
Sears Technician
August 21, 2008

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