Model #3639655752 KENMORE Top-Mount Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Cabinet
    3 Results
  • Shelf
    3 Results
  • Compartment Separator
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Question and Answers

Q:

Why does our fridge always have water on the inside-on the top shelf?

A:

This indicates a stopped up drain system. Every time the unit goes into a defrost cycle the water will run into the refrigerator instead of going down the drain.

The first place to check will be the drain funnel under the control panel in the refrigerator. If the funnel is clogged clean it with warm water. When the funnel is clean pour some water in it and make sure it comes out into the drain pan under the unit. Now check the small drain hole located directly above the funnel for ice build up. If it's full of ice it will need to be cleaned out also. The best way to clear this line is from the freezer section. First disconnect the power from the refrigerator. The back cover panel will need to be removed to access the evaporator coil. Directly under the coil will be the drain trough and it will probably be full of ice. Remove the ice till you can see the drain hole and then use hot water to clear out the hole. This can take awhile to clear it and get the water flow running free down to the drain pan. With the drain clear it should stop the water build up on the top shelf. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
February 18, 2009
A:

Hey Scott, I just left e message on the board. Anyway, on model 106 721 32 101 we only needed to remove the bottom shelve in the freezer portion to get to the drainage hole. You were right, it was totally frozen. We cleaned everything out, the hot water ran from the top into the pan. We reinstalled everything. But I can feel ice built up on the back wall once more. I do not believe we fixed the problem. What could it be next? Helga

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Helga -
February 16, 2012
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