Model #3639642814 KENMORE Top-Mount Refrigerator

  • Freezer Door
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  • Fresh Food Door
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  • Cabinet
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  • Shelf
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  • Compartment Separator
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  • Unit
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  • Icemaker
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Troubleshooting

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Question and Answers

Q:

Kenmore Refrigerator #3639642814: I must move unit in the basement & I have to remove the doors. I can't find the proper tool to remove the screws.

A:

It is always a great idea to have the proper tool so you do not strip the screws on your refrigerator door. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below for you to view. I hope the link that I provided is helpful. Have a nice day.

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Alina F. -
August 06, 2011
A:

Thank you for your question. To remove the doors will require removing the top and middle door hinges. This should be phillips head screws holding the hinges in place. It will only require a phillips screwdriver. If the screws turn out to be hex head screws, they will either be 1/4�or 5/16�. This would require a 1/4� or 5/16� socket. When the top hinge is removed, you will be able to lift the freezer up and off the unit. Now you will have access to the screws on the middle hinge and can remove them. With the middle hinge loose you can now lift the fridge door up and off the lower hinge and remove it from the unit. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further. Any additional details will also be helpful. Thank you for using Manage My Life.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
August 09, 2011
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Q:

Adjusting height on refrigerator 363.69262991

A:

I understand that you want to adjust the height on your refrigerator. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below if you are interested in viewing. I hope the link that I provided is helpful. Have a great day.

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Alina F. -
June 11, 2011
A:

Although the Owner's guide for your model is no longer available, I was able to locate a similar model type with leveling instructions (363.9642814):

Rollers/Leveling Legs

Leveling legs near each front corner of the refrigerator are adjustable. They firmly position the refrigerator and prevent it from opening when the doors are closed. They should be set so the front is raised just enough that the doors close easily when opened about halfway. Turn the leveling legs clockwise to raise the refrigerator, counterclockwise to lower it.

Rollers next to the leveling legs enable you to move the refrigerator away from the wall for cleaning. Turn the legs counterclockwise until the weight of the refrigerator is transferred from the legs to the rollers. After rolling the refrigerator back into place, turn the legs clockwise until the legs again support the refrigerator.

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Kay W. -personal Solutions manager -
Sears Technician
June 14, 2011
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Q:

What is the cubic foot capacity of a Kenmore refrigerator, Model #363.9642814?

A:

In reference to your Kenmore refrigerator, Model # 363.9642814

The inside capacity of the refrigerator is measured in cubic feet. To determine how many cubic feet your refrigerator is, take a measuring tape and measure the following:

  1. The depth, width and height of the freezer compartment (e.g. 2’ X2 .4’ X1’ = 4.8 cu ft)
  2. The depth, width and height of the refridgerator compartment (e.g. 2’ X 2.4’ X 3’ = 14.4 cu ft)
  3. Add the cubic feet of both the freezer and fridge compartment (e.g. total = 19.2 cu. ft)

* NOTE: REMEMBER TO MEASURE IN FEET

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Angela R. - Personal Solutions Manager -
Sears Technician
June 30, 2009

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