Model #3639565482 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Dispenser
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Section
    3 Results
  • Ice Bucket
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Section
    3 Results
  • Unit
    3 Results
  • Icemaker Wr30x0320
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Water on floor under/in front of freezer section 3639565482 Kenmore Refrigerator

A:

Thank you for your question. I can understand your concern about the water leak. To begin here is a video the model may be different the repair is the same. You have done a very nice job of troubleshooting for this leak. Now, based on the information listed, I would not recommend removing the back panel in the freezer because the drain system is working. If the drain freezes closed, the drain pan will be dry because the water will leak in the bottom of the freezer and form a sheet of ice. If you could reach under the unit and feel some water on the floor, this will probably be a drain problem. The drain pan may be leaking. The fittings on the water filter have been known to leak and you may want to check them again. Also check the water connections on the water valve. The icemaker will need to be calling for water to check one side of the valve. A good way to check it will be, to reverse the wire harness connections. First, disconnect the power before reversing the connections. When the connections are reversed, reconnect the power and activate the dispenser. Water should now flow to the icemaker, so you can see water flowing through the other side of the valve. I have attached an image to show where the plug is. Look at number 224. 

If you have any more questions, please reply to this post.

If you find a new part is needed, we have all your parts here. www.SearsPartsDirect.com

Thank you for choosing Manage My Life.

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dtova00 -
Sears Technician
August 30, 2013
Q:

Ice maker overflowing and water getting in to ice pan

A:

Continual leaks and ice buildup would be a concern. I found a similar question with an expert answer that may offer some help. The model may not match. If you can add the model for your fridge to this thread it will help the expert provide a better answer. I attached the link below.

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Barbara H. -
May 05, 2011
A:

It is a kenmore refrigerator/freezer Mode # 636.9568482 I just order a new pan and auger but I am not going to use it until I get this problem resolved.

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Lewis -
May 05, 2011
A:

Since adjusting the water fill level did not help, you will probably need to replace that water valve assembly. That water valve is likely leaking.

I appreciate you providing that model number but the number that you provided does not appear to be valid. I recommend that you recheck that number and reply with a revised model number if you need help replacing that water valve.

You can order parts from the Sears PartsDirect website.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
May 06, 2011
A:

I entered the wrong Model #. The correct number is 363.9565482. Thanks Lyle for bringing that to my attention. Would it be easier to buy a new ice maker rather than try to repair the old one that is 14 years old?

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Lewis -
May 06, 2011
A:

Thanks for updating that model number. That helps me see the technical information for your refrigerator. If the ice maker module (part WR30X10093) is causing your fill problem then it will need to be replaced. Your details point to a leaking water valve assembly instead of a bad ice maker module. You can test the ice maker assembly using the information shown in the first image. Test cycle the ice maker and check the water fill amount. If the water fill is excessive due to the operation of the ice maker module then that component will need to be replaced. If the ice maker module is operating properly but the water valve is not shutting off properly then the water valve assembly (part WR57X10051) will need to be replaced. The second image shows information on that water valve assembly. Your water valve will look different than the one shown below but the location and mounting should be the same. Be sure that you UNPLUG the refrigerator when accessing internal components. This information should help you resolve your ice maker fill problem. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
May 07, 2011
A:

Do I have to take the ice maker completely out to access the water valve assembly? The module seems to be working fine. It is making ice. I think water valve is just running to long, therefore causing water to get into the pan. How difficult would it be to replace the valve and can you give me some pointers or directions on how to do this. I can do it but since I have never done this any help would be appreciated.

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Lewis -
May 08, 2011
A:

That water valve is at the bottom of the refrigerator behind the rear service panel. It is not in the same location as the ice maker. You can UNPLUG the refrigerator and remove that rear service panel to see the water valve. The right side of the second image in my previous response shows that water valve. To replace it, you will need to shut off the water supply and remove the water supply line that is connected to the back of the refrigerator. Be prepared for some residual water to leak of the water lines when they are removed. Note the wire locations and water line configuration on the water valve. The wires and lines will need to be connected properly on the new valve. Mark the lines and wires if necessary (or take a digital picture of the valve for reference). Remove the wires and the water lines from the old valve. Remove and replace the valve. Connect the water lines and the wires to the new valve. Restore the water supply and check for leaks. The valve on this refrigerator appears to use compression fittings that will just screw off and on the valve fittings. This information should help you replace that water valve. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
May 09, 2011
A:

Well, I just spent $60 for a new water valve and guess what. The darn thing still overflows. The man where I bought the valve tells me that the ice maker is bad. So what on the ice maker controls the amount of water that flows into the module? Can that part be replaced or do I need a new ice maker?

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Lewis -
May 10, 2011
A:

The ice maker module (part WR30X10093) controls the water valve. Since the replacement of the water valve assembly did not fix the problem, replacing that ice maker module should fix the problem.

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Lyle W -
Sears Technician
May 10, 2011
A:

OK so when you say ice maker module, you mean a completely new ice maker. The whole unit.

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Lewis -
May 10, 2011
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Q:

Ok, my icemaker is overflowing and water is getting into the ice bucket.

A:

I understand how frustrating it can be when your ice maker is overflowing with water. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below if you are interested in viewing. I hope the link that I provided is helpful.

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Alina F. -
May 06, 2011
A:

I'm sorry you are having this problem with your icemaker. The information you have received from Alina is correct but it pertains to a different model. If you have adjusted the water level screw on the front of the icemaker and it still overflows, the water valve # WR57X10051 will need to be replaced. The water valve is located behind the unit. You can follow the water supply line and it will connect to the water valve. When replacing the valve, be sure to disconnect the power and shut the water supply valve off first. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
May 07, 2011
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