Model #3639557712 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Dispenser
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Section
    3 Results
  • Ice Bucket
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Section
    3 Results
  • Unit
    3 Results
  • Icemaker Wr30x0318
    3 Results
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Error Codes

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Question and Answers

Q:

My refrigerator gets stuck, when trying to get water the black button will get stuck.

A:

A water dispenser is an important feature on a refrigerator, when it stops working it can be frustrating.  While you are waiting for an expert to respond, I have added a helpful link (click here) that may provide information to assist you with your question.

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Yadira B -
July 01, 2013
A:

Thank you for your question. By what you are describing your paddle is broken and needs to be replaced. Here are some instructions to help you out. 

Unplug the refrigerator to disconnect electrical power.

Remove the drip tray (Key 23) from the dispenser.

Remove the screws (Key 82) from the bottom of the dispenser module cover (Key 4). NOTE: Your model may not have screws at the bottom of the dispenser cover. If not, push down on the top of the dispenser cover and pry out on the bottom of the cover with a flat tip screw driver to remove it.

Pull the dispenser module cover up to release the top clips and remove this cover and set it aside.

Remove the screws that are on each side of the dispenser module (Key 8).

Carefully pull the dispenser module out slightly from the door. It will have wires attached. Pay attention to how the water tube and the ice door assembly are positioned. Pull this module out far enough to remove and replace your water actuator (Key 24).

These tips should help you install the new actuator paddle. If you need more help, resubmit your question with additional details to this post.

Thank you for choosing Manage My Life.

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dtova00 -
Sears Technician
July 02, 2013
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Q:

Where or what can be leaking water, at the left front corner of the freezer?

A:

The inside wall liner is not removable but there is also no water tube, at the front left section of the wall. The water tube enters the freezer, through the back wall and ends at the icemaker fill cup. The water tube to the dispenser is, under the unit and enters the freezer door at the bottom. In other words, there is no water tube, in the area you're referring to. Now the left front breaker trim can be removed by first removing the bottom trim. Work the front of the trim upward to free some tabs and then pull it forward. With the bottom trim out, insert a small screwdriver between the cabinet and trim and force it outward. When the entire trim has been pulled outward from the cabinet flange, it can be pulled out. I suggest having a technician check the water pressure to the refrigerator, to determine if it's too high. If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
September 30, 2009
A:

I have the same model and the same problem with water in front of the freezer door (the left side of the fridge). I have had no changes in water pressure or leaks in the feed hose. There is a drain in back of the freezer compartment (I am guessing here) that goes to some sort of evaporator, part of the "frost free" system. The drain was clogged (I tried cleaniing it per the Owners Manual) and perhaps frozen somewhere. Water was collecting in the bottom of the freezer resulting in a sheet of ice. I recall that I used to hear a sizzling sound like water dripping on a hot griddle from inside the fridge/freezer. A Sears mtce technician who was out for an unrelated problem told me it was normal. Well, I don't hear the sizzle anymore. Is it possible that some part of the frost free system is the culprit?

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Les -
August 02, 2012
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Q:

Kenmore Refrigerator Model # 3639557712 - icemaker producing ice, but dispenser not working. Water dispenses fine.

A:

The water and ice dispensers are two of the most convenient features on the refrigerator. It can be most problematic when ether one of them stop working. I found some information for you that I am really hoping will help you with this problem. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope this will help you out.

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Marc H -
April 29, 2012
A:

I know that it can be very frustrating to have issues with your refrigerator ice dispenser. Do you hear the ice dispenser auger motor running when you call for ice? If you do, then I would say the ice door is blocked & maybe frozen up. If not, then I would say the control board is not sending voltage to the dispenser auger motor. Be sure the ice bucket it correctly positioned. Also, there is a second board in this dispenser that controls the motor and it may have a loose connection. You will need to open up the dispenser in order to find the right part. I would suggest that you have a technician come a look at this. You can schedule at Sears Home Services . If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
April 30, 2012
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