Model #3639517910 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Dispenser
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Section
    3 Results
  • Ice Bucket
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Section
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Question and Answers

Q:

Refrigerator motor not starting model # 3639517910

A:

Thank you for your inquiry on your Kenmore Refrigerator, Model: 363.9517910. From reviewing the details on your model, if the condenser fan motor is running, it means the compressor should also have voltage to it because both components are on the same circuit. If you replaced the starting device, which is the relay and overload combination and the compressor still won't start, it will lead to a locked compressor. In this case, the compressor will need to be replaced. A technician will be required to make this type of repair.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the refrigerator to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

 

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
June 25, 2015
Q:

Kenmore Refrigerator Compressor Won't Start Model # 3639517910 KENMORE Side-by-Side Refrigerator

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your refrigerator. Upon researching model 3639517910; If the condenser fan motor is running, it generally means the compressor should also have voltage to it because both components are normally on the same circuit If you replaced the starting device, which is the relay and overload combination and the compressor still won't start, it can lead to a locked compressor. In this case, the compressor will need to be replaced. A technician will be required to make this type of repair.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
June 25, 2015