Model #3639512711 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Dispenser
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Section
    3 Results
  • Ice Bucket
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Section
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Question and Answers

Q:

how do you replace the bottom refrigerator door riser cam? 3639512711 Kenmore Refrigerator

Q:

Why won't the fresh food door remain closed on my Kenmore refrigerator?

A:

From the details you added most likely one or both lower door hinge cams have broken and is causing the door to not close properly. The hinge cams consist of hills and valleys. When the door is opened, the door rotates the upper door cam attached to the bottom of the door and rises to the top of the hill on the lower fixed hinge cam. When the door is being shut, the hills then slides down into the lower valleys of the 2 cams and closes the door.

Both the upper and lower cams should be replaced. Part# WR2X4901 is the upper door cam and the part# WR13X10020 is the lower hinge pin with cam.

Both parts can be replaced without taken the fresh food door off. NOTE: Be sure to put some shim under the door to keep it from falling out of the upper door hinge pin before removing the lower door hinge.

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Joey S -
Sears Technician
August 04, 2008

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