Model #3639512483 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Dispenser
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Section
    3 Results
  • Ice Bucket
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Section
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

My Heater Bracket Burnt out, will this cause the entire refrigerator not to function? 3639512483 Kenmore Refrigerator

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions.
Your Sears partsdirect expert will research your question and respond within two business days but usually sooner.
Thank you for using Searspartsdirect.com!

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Henry -
June 18, 2013
A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions.
Your Sears partsdirect expert will research your question and respond within two business days but usually sooner.
Thank you for using Searspartsdirect.com!

Read More
Henry -
June 18, 2013
A:

Thank you for your question.  I am sorry you are having a problem with your Kenmore/GE 363.9512483 Refrigerator

The lights in the refrigerator indicate there is voltage.  What is unusual about this problem is the refrigerator stopped running.  A broken defrost heater will cause problems but usually the problme is a build up of frost over time which slowly leads to a loss of cooling. 

The defrost heater failing/shorting out should not prevent the compressor from running. 

My first suggestion would be to turn the defrost timer and see if the unit is stuck in the defrost cycle.  Nothing works in the defrost cycle except for the lights and dispensers.  The defrost timer is locacted in the refrigerator section behind the light shield.  The image below may be helpful.   The Defrost Timer is mounted to the control housing but the knob should be visible.  Use a straight edge screwdriver or coin to turn the timer.  Hopefully it will click out of defrost and the compressor will start running. 

I hope this helps.  You can reply below with any additional details for further assistance. 

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Fred M -
Sears Technician
June 18, 2013
A:

Thank you for your question.  I am sorry you are having a problem with your Kenmore/GE 363.9512483 Refrigerator

The lights in the refrigerator indicate there is voltage.  What is unusual about this problem is the refrigerator stopped running.  A broken defrost heater will cause problems but usually the problme is a build up of frost over time which slowly leads to a loss of cooling. 

The defrost heater failing/shorting out should not prevent the compressor from running. 

My first suggestion would be to turn the defrost timer and see if the unit is stuck in the defrost cycle.  Nothing works in the defrost cycle except for the lights and dispensers.  The defrost timer is locacted in the refrigerator section behind the light shield.  The image below may be helpful.   The Defrost Timer is mounted to the control housing but the knob should be visible.  Use a straight edge screwdriver or coin to turn the timer.  Hopefully it will click out of defrost and the compressor will start running. 

I hope this helps.  You can reply below with any additional details for further assistance. 

Read More
Fred M -
Sears Technician
June 18, 2013
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Q:

The auger in my ice bucket is rusting, what can I do?

A:

All you can do for a rusty auger is replace it with # WR17X2740 which can be purchased at searspartsdirect.com . To do this you will need to take the bucket and crusher assembly apart. You will need to pull the bucket out of the freezer for this. I need to caution you this can be a difficult job even for a technician. If you attempt this procedure make sure you keep track of all the parts as you remove them so you can put them back in exactly the same way. I would recommend having a technician check and repair this. For more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician

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