Model #36378965894 KENMORE Top-Mount Refrigerator

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  • Icemaker Wr30x0327
    3 Results
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Error Codes

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Question and Answers

Q:

Solid Ice in Ice Maker Bin 363.78965894

A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your dishwasher. Upon researching model 363.78965894; look for icicles forming on the icemaker. Usually that is an indication that the icemaker is leaking water. It could be un-leveled if it’s leaking. The icemaker melts the ice just enough to drop it out of the ice mold. It could be the icemaker is thawing the ice out too much which is then re-freezing with the ice in the bin. It would be best to replace the complete icemaker if there is an issue with it.

Thank you for choosing Sears. We appreciate your business. Have a great day.    

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Jeff Wallace Jr -
Sears Technician
February 16, 2015
Q:

ice maker not working

A:

When it comes to a refrigerator malfunctioning it always a concern, and I'm sorry to hear you are going thought that. I have provided you below a couple links to Manage my life where some experts answer similar questions that can be helpful to you. Hope it helps!

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Maira E -
October 06, 2010
A:

I can understand your frustration when the icemaker stops working. The information you have already received is good. If you can see the ejector arm moving, we know there is power to the icemaker and it is cold enough to cycle it. If you hear a buzzing noise at the end of the cycle but no water flows to the icemaker, it does mean the water valve will need to be replaced. A good check will be to, by-pass the icemaker and see if water will flow. To make this check, remove the icemaker from the wall (see attached picture). You can either loosen or remove the top screws but the bottom screw has to be removed. With the icemaker loose now, disconnect the wire harness. Use a well insulated jumper and place it between the brown and white wires coming out of the cabinet. Be careful this is a hot (live) check. If water does flow now, the icemaker # WR30X10093 will need to be replaced. If no water flows and you hear a buzzing noise, the water valve # WR57X10033 will need to be replaced. If nothing at all happens, some voltage checks will need to be made. I recommend having a technician make these checks. These parts are available SearsPartsDirect . I hope this will help you.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
October 07, 2010
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