Model #36378562893 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Ice taste salty 36378562893 Kenmore Refrigerator

A:

Thank you for choosing sears I would be happy to help you with your refrigerator. Upon researching model36378562893; this model does not have a water filter built in, you can add an inline (universal) water filter to the back of the refrigerator water line if you would like to. The water lines over time can give salty taste to the ice, I would recommend that you change the water line for the refrigerator and also make sure that there is not a water filter in between the water on the back of your refrigerator that needs to be changed.

I trust this information will help you, have a great day.

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CarlosZ -
Sears Technician
February 09, 2015
Q:

Ice maker not working 363.78562893

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your ice maker and I do understand your frustration. Glad to help out. I'm looking at your model number 36378562893 and from your description I suspect that the water valve has failed. Here is a link for a video that will help troubleshoot and replace the valve. I have included a link to our PartsDirect page where you can purchase the part you need to complete your repair. Just click the blue link above to be taken to the page. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
October 13, 2014
Q:

model # 363.78562893 can i install 134a coolant on my own or it this a restricted procedure? any manuals for this procedure?

A:

Having to maintain an appliance can be challenging. I have taken the time to research on the Manage My Life website and have located the owners manual to your model. While you are waiting for an expert to reply I have attached the link below.

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Priscilla V -
June 14, 2011
A:

Thank you for your question. This is a very restricted procedure. Only trained and certified technicians are allowed to check and repair a sealed system. Special equipment and procedures must be followed. Sealed systems are very delicate and can be damaged (contaminated) or over charged very easily. There is no manual for this. If you would like to have a technician check this, I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
June 16, 2011
A:

thank you for the link. was wondering if home fridge could be recharged..now i know..thank you again..

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todd -
June 16, 2011
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