Model #36378282891 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Refrigerator Leaking

A:

I'm sorry to hear water is leaking out from your refrigerator. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Yadira B -
August 16, 2012
A:

Kenmore Model #363.78282891

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Steve -
August 16, 2012
A:

Water will leak into the refrigerator when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. A hair dryer works well for this. Just be careful not to get it too hot. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice : Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

I hope this helps.

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Korinna S -
Sears Technician
August 16, 2012
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Q:

Cubic Feet of Refrigerator

A:

I know how important it is to have as much useful information about your refrigerator as possible. I have done some research and have located and provided below a link that yo may find helpful towards your question,while you are waiting for a detailed reply from an expert. Hope this helps!

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Priscilla V -
June 20, 2012
A:

Thanks for contacting ManageMyLife.com. The 363.78282891 refrigerator shows to be a 1998 model. Due to age of the unit it's a bit difficult to provide the cubic feet. The closest I could locate is that it's a 22 cubic foot model. The link provided by Priscilla above may assist you in doing a manual measurement if you would like to do it that way.

Please feel free to let me know if you need further assistance.

Thank you for using ManageMyLife.com.

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Jonathan B -
Sears Technician
June 21, 2012
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Q:

why does my kenmore 363.78282891 refrigerator keeping blowing lights and how can I correct the problem?

A:

Constantly replacing the bulbs in the fridge would be upsetting. It sounds like they may keep burning while the door is closed. The expert will be able to help figure out the issue. If you do decide to have the problem diagnosed and repaired by a technician at your home, an option is to visit Sears Home Services and use the handy scheduler. I also attached the owner's manual in case you did not have it. Hope this helps!

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Barbara H. -
September 18, 2010
A:

Make sure you are using a 115 volt, 40 watt appliance bulb. This type of bulb can be purchased locally or you can order # STD398091 from {SearsPartsDirect | www.searspartsdirect.com] . If the bulb is correct, than the problem may be if, the bulb is not making a tight connection or the socket # WR2X9391 may be defective. Some voltage checks may also need to be made, which may require a technician.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
September 20, 2010
A:

On my fridge, I discovered that the bulb was hot when I opened the door. I discovered that the door had settled allowing the ledge that normally tripped the switch to not engage properly. I added a little rubber stopper similar to a drawer stop on the door ledge which gave it enough "umph" to flip the switch... no more warm bulb!

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Rick -
August 08, 2011
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