Model #36368852891 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Water drops are building up under the glass shelve over the vegetable. Vegetables like lettuce are getting frozen, why?

A:

I'm sorry to hear that you are having some difficulties with your Kenmore Refrigerator. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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James -
November 16, 2011
A:

Because, this is a top mount freezer water will drip in the refrigerator, if the drain freezes closed. If this is a side by side or bottom mount, water will collect on the shelves if the door gasket is not making a good seal.

It is normal for water to collect in crispers. The amount of water will depend on the moisture content of the food placed in them. To prevent water from collecting in the drawers, you can crack them open slightly. Some drawers will have a humidity control that can be adjusted. For specific information about your refrigerator, you can resubmit your question with more details and please include a complete model number.

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AnneJ -
Sears Technician
November 16, 2011
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