Model #36363694303 KENMORE ELITE Microwave/Hood Combo

  • Door Parts
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  • Controller Parts
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  • Oven Cavity
    3 Results
  • Latch Board Parts
    3 Results
  • Interior Parts (1)
    3 Results
  • Interior Parts (2)
    3 Results
  • Installation Parts
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Question and Answers

Q:

Repairing my microwave oven

A:

I am sorry you are experiencing difficulties with your Microwave. Most people do not know that Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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James -
March 09, 2012
A:

Thank you for your question and I understand your concern.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

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Joey S -
Sears Technician
March 09, 2012
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