Model #36358572890 KENMORE Side-by-Side Refrigerator

  • Freezer Door
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  • Dispenser
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Section
    3 Results
  • Ice Bucket
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Section
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Wr30x0327
    3 Results
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Error Codes

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Question and Answers

Q:

Kenmore refridgerator Ice maker feeler arm stays stuck in up position after ice is emptied. Why?

A:

The convenience of having ice always on hand is easy to get used to. While you wait for the expert to answer for your specific model, you can check an answer from a previous expert post for a different model. I attached the link below. http://www.managemylife.com/mmh/questions/217079-kenmore-elite-refrigerator-model-79577563600-icemaker-producing-ice-arm-stuck-water-front-works-thawed-icemaker-arm

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Barbara H. -
November 04, 2010
A:

It can be frustrating when the icemaker stops working. Now, I'm not sure, if you are referring to pulling the bucket out, to empty it or if the ice is just being used up and the icemaker is not refilling it. If you are pulling the bucket out and lifting the arm, to shut it off, then it will stay there, until you pull it back down. If the arm is locking on its own, it could be a problem with the arm or arm lever inside the icemaker. Bending the arm slightly downward may help solve this problem. There is also an extension # WR02X4694 that can be installed on the arm. It will shut the icemaker off sooner and may help prevent it from locking. It's available at SearsPartsDirect . I hope this will help you.

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Scott D -
Sears Technician
November 05, 2010
A:

I Have Kenmore Fridge mod#363.79562990 The Ice Maker is not falling all the way Down to enable Water to come In, What does the + & - Screw under the cover Do? does it Tighten the Tension on the Arm? or does increase or Decr. Ice frequency?

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Ed -
May 02, 2013
A:

Ed, I suspect you may be referring to the water, not filling properly. The screw behind the cover with the + and - is for the water fill. I'm attaching an image of this screw with instructions. I hope this will help you.

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Scott D -
Sears Technician
May 03, 2013
A:

Awesome! Ok Water volume is Good from the Screw. The PROBLEM Is The ARM Not Falling all the Way Down. When I Push is Down, Then it Brings in Water after that it works fine, Its just getting the Arm to Fall Totally down?

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Ed -
May 03, 2013
A:

When the Arm doesnt totally fall down, No Water comes in. Seems like a Return spring is not bring it all the way down, T he Arm has become loose w/ play in it?

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Ed -
May 03, 2013
A:

Ed, it's unusual but it appears the spring # WR29X5181 is not tight enough now to reset the arm. However, the arm lever may need to be checked to see if it's able to rotate or if it's getting stuck. Also check the fork to see if there is a groove in it that the bail arm may be getting stuck in. The bail arm has to be able to slide inside the fork. Now, the arm lever is no longer available. In this case, the icemaker would need to be replaced. Be very careful when taking the cover off of this icemaker. Pay very close attention to how the spring and all other parts fit in place. I hope this will help you.

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Scott D -
Sears Technician
May 06, 2013
A:

Thanks! I put Some rubber tubing over the arm & its wieghin down enuff to bring in freah water. You said the Spring part for the Arm is no longer Available? I Will have to Replace the Whole Maker next time its fails?

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Ed -
May 06, 2013
A:

Ed, I'm glad you have it working now. If the spring fails the icemaker would need to be replaced.

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Scott D -
Sears Technician
May 07, 2013
A:

THANKS!

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Ed -
May 07, 2013
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Q:

Why won't my refrigerator door not close "automatically"?

A:

I understand your concern toward wanting to make sure your refrigerator door is closing properly so that your food will be nice and fresh. While you are waiting for an expert answer, I did manage to find a link that will provide you with some tips about what may be causing your problem. I hope my link is useful.

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Joseph P. -
February 22, 2011
A:

I understand your concern about the door not closing automatically. The information you have received is good about the door gasket but it does not pertain to this problem. The plastic part you're describing does sound like the cam riser and it is there, to help the door close by itself. The cam riser # WR02X10140 will need to be replaced and is available at SearsPartsDirect .

To replace this part will require removing the door. Turn the unit off, remove everything from the door and make sure it's closed good. Take the screws out of the top hinge, remove the hinge and now the door can be lifted and removed from the bottom hinge. Lay the door down and you will be able to replace the cam riser now. It will screw into the bottom of the door. Now set the door back on the bottom hinge, close the door and reconnect the top hinge. Make sure the door is free now and not binding as it opens and closes. I hope this help you. If you need more assistance, any additional details will be helpful and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
February 24, 2011
A:

Scott...Thank you so much for this helpful information. I'm going to order the cam riser part and attempt to fix this problem. Thanks, again!!

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Frank G. Smith -
February 24, 2011
A:

Scott....Fixed my refridgerator door today. Your advice made the job easy. It took all of about 10 minutes. Thank you again!!

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Frank G. Smith -
March 13, 2011
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Q:

Can I get the schematic of a Kenmore fridge model #363.58572890.

A:

I'm sending you a diagram for this refrigerator. I hope this will help you. If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
November 04, 2009

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