Model #36358272892 KENMORE Side-by-Side Refrigerator

  • Freezer Door
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  • Dispenser
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  • Fresh Food Door
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  • Freezer Section
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  • Ice Bucket
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  • Freezer Section
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  • Fresh Food Section
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  • Fresh Food Section
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  • Unit Parts
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  • Icemaker Wr30x0327
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Question and Answers

Q:

Kenmore Ice Maker Model 363.58272892

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Alina -
June 06, 2013
A:

Thank you for your question. I can understand your concern about the water over flowing. I apologize for the confusion. Lets try a different test. The ohm resistance could be reading a little higher than it should be, but this should still be okay. If the water will not turn off, disconnect the power cord and if the water flow stops, it will indicate a problem with the icemaker itself or a short in the wiring to the icemaker. If the water flow continues, it means the water valve is the problem and is sticking and will need to be replaced. I do understand you did replace the valve and still have the problem, try the first step I gave you. The whole icemaker may need to be replaced.

If needed, service can be scheduled at the following link: Sears Home Services. I hope this will help you. If you would like more assistance, reply to this post and I will be glad to assist you further.

Thank you for choosing Manage My Life.

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dtova00 -
Sears Technician
June 08, 2013
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Q:

how to remove filter from water line at the back of refrigerator model # 36358272892

A:

A refrigerator is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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aashe -
December 28, 2011
A:

Normally the filter is installed in the incoming water line using a nut on each end of the filter. You should turn the water off and remove the 2 nuts on the filter. The fittings the nuts are attached to can be removed and installed in the new filter.

If you have questions, reply on this thread and I will be glad to help.

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Jimmy K -
Sears Technician
December 29, 2011
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Q:

Refrigerator 363.58272892

A:

I understand your refrigerator will not stay cold but the freezer stays cold and that can be very frustrating to me. I found a question in Manage My Life under the Answers button that is similar to the one that you asked. I think this information will be very helpful to you while your waiting on an expert answer. I attached the link below, I hope this helps!!!!

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Raquel F -
August 04, 2010
A:

To update the problem, I removed the panel in the back of the freezer and found the coils completely iced. The freezer was also starting to exhibit a warming trend. I am suspecting something in the auto defrost.

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rbncsdragon -
August 04, 2010
A:

I am assuming you defrosted the evaporator coil with a hair dryer.

The problem with the defrost could be caused by the defrost timer, heater, or defrost thermostat. The defrost timer begins a defrost cycle every 6-8 hours. The timer turns the compressor and the evaporator fan motor off and turns the defrost heaters on. The heaters glow bright red and melt the frost off the evaporator coil. When the temperature on the evaporator coil reaches around 50 degrees, the defrost thermostat turns the heaters off. The defrost timer usually stays in defrost around 20 minutes then turns the heaters off and the compressor and evaporator fan on.

To test the defrost cycle remove the light shield in the refrigerator section. In the right side upper corner of the refrigerator the defrost timer is mounted to the control panel.

There is a hole in the panel to enable you to turn the defrost timer shaft with a flatblade screwdriver. Rotate the shaft clockwise slowly until the compressor and evaporator fan stop. At this point the defrost heaters should start heating. If the heaters in the evaporator coil inside the freezer section get red, the defrost timer is bad.

If the heaters don't get red someone needs to check the defrost heaters and thermostat with a volt/ohm meter to determine which one is bad.

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Jimmy K -
Sears Technician
August 05, 2010
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