Model #36358267896 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Dispenser
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Section
    3 Results
  • Ice Bucket
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Section
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Wr30x0327
    3 Results
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Error Codes

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Question and Answers

Q:

Why does my refrigerator have to be defrosted every 2 weeks?

A:

If you are having to defrost this manually every 2 weeks it means the automatic defrost system is not working. There are 3 components to the defrost system.

  1. The timer
  2. Bi-metal (defrost thermostat)
  3. Heat element
If any of these parts fail the refrigerator will not defrost. A technician will have the equipment to make these checks. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
February 23, 2009

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