Model #36350237000 KENMORE Side-by-Side Refrigerator

  • Freezer Door
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  • Dispenser
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Freezer Section
    3 Results
  • Ice Bucket
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Section
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  • Unit Parts
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  • Icemaker Wr30x0327
    3 Results
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Question and Answers

Q:

refrigerator too warm

A:

Hi Julian, For What you are looking for you could visit SearsHomeServices.com. I attached the link below. Hope this works!

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Dezeray S -
June 19, 2010
A:

Minus 20 degrees is too cold for the freezer but 40 degrees is a good temperature for the refrigerator. Actually the ideal refrigerator temperatures are 36 to 40 degrees. 32 degrees is too cold for the refrigerator. That being said, the temperatures between the freezer and refrigerator do indicate an air flow problem. First check to make sure the air damper is set to at least the mid setting. Check the air flow coming out of the diffuser and while making this check open the freezer door. If the air flow increases, it indicates a restricted return air vent. In this case, check to see if anything is blocking the return air vent. If nothing is blocking it, then the vent itself will probably be iced up. To clear it, you will need to turn the unit off for a few hours, to allow it time to thaw out. If you still have a problem with this, a technician may be needed to check it. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
June 22, 2010
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Q:

How to troubleshoot the timer or stat?

A:

To properly check the defrost system, it has to be freezing in the freezer. The coils should have some frost on them. Now turn the cam on the defrost timer (# 257) slowly until it clicks and the unit stops running. In a few minutes you should hear some hissing or popping which will indicate the elements are on. You may also see a red glow, if this has dual elements. If this does take place, then the timer will need to be replaced. If nothing happens, the element and bi-metal will need to be checked.

First disconnect power to the unit. Remove the icemaker and all the shelves in the freezer, so the back panel can be removed. With the panel off, before doing anything else, check if there are 2 elements or only 1 on the evaporator. If it has only 1 element, reconnect the power to the unit and watch to see if it gets red. If it gets hot, the problem could be with the timer but usually the problem will be because it needs 2 elements. There is a dual element kit # WR51X0442 for this model. If it does have the dual elements already and they are not coming on, with the power disconnected, check the bi-metal now. Connect the orange and pink wires together and reconnect the power. If the element now comes on, the bi-metal will need to be replaced. If the element still won't come on, disconnect power again. A volt/ohm meter will now be required. Disconnect the wires to the element and set the meter for ohms to read resistance. Place the meter leads on both element wires and check for a resistance reading. If you get a reading the element is ok but if you get no reading, the element will need to be replaced. Use the element part number listed above. If you don't have a meter or don't feel comfortable making this type of check, a technician will be needed. If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
October 23, 2009

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