Model #36348252891 KENMORE Side-by-Side Refrigerator

  • Freezer Door
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  • Fresh Food Door
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  • Freezer Section
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  • Freezer Section
    3 Results
  • Fresh Food Section
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  • Fresh Food Section
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  • Unit Parts
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Question and Answers

Q:

Why do I have to lift up on the refrigerator door in order to close it on my Kenmore side by side?

A:

The number that you submitted as your model number is actually a part number off of the use and care label of your refrigerator. I cross referenced this label to the models of Kenmore refrigerators that use it. According to this information, I suspect that you have a Kenmore refrigerator similar to model 363.48252891. A diagram of this refrigerator door is illustrated below. According to your symptoms, it is likely that Key 16 in the image below may be worn out and causing your problem. Check the bottom hinge of the refrigerator door to see if this hinge cam riser is intact. If not, it will need to be replaced.

You can order this part from Sears PartsDirect [www.searspartsdirect.com].

If this is not the type of refrigerator that you have, resubmit your question with the full model number off of the refrigerator and additional details.

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Lyle W -
Sears Technician
June 30, 2008

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