Model #36316171100 KENMORE Dishwasher

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Question and Answers

Q:

Why won't my Kenmore dishwasher model 363.16171100 dispense rinse aid?

A:

This model of dishwasher has an electro-mechanical timer. The lever that dispenses rinse aid is activated by the timer. To check the operation of the rinse aid dispenser, you can manually advance the timer slowly toward the rinse portion of the cycle with the door held slightly open. When the timer cam activates the lever for the rinse aid dispenser, you should see a small amount of rinse aid dribble from the rinse aid dispenser. Only a small amount of rinse aid is released when the timer is advancing it its regular mode. If you see rinse aid being dispensed when manually advancing the timer, then this component should be working properly during the normal wash cycle. If not, you could have a problem with the dispenser. You did not indicate that you are having trouble with the regular detergent dispenser. The timer also activates the dispenser lever to unlatch the detergent dispenser cover. If this feature is not working then you could have a problem with the dispenser lever. If you suspect this type of problem, I recommend calling a service technician to diagnose and repair the dishwasher.

If the rinse appears to be dispensing properly, several other problems could be causing spots and food particles to remain on your dishes. Low water temperature, insufficient water fill level, a clogged drain system or poor spray coverage could be causing your problem. I recommend checking your water temperature first. Run the kitchen sink hot water tap for 1 minute and then fill a glass with water. Measure the water temperature with an accurate thermometer. You should read about 120 degrees F. If not, then I recommend adjusting your hot water heater.

Check the water level in the dishwasher after it fills but before it starts spraying. Open the door just after the filling stops. The water level should be 1/8" to 1" above the pedestal that is below the spray arm in the bottom of the tub. If you suspect that the water level is low, manually fill the tub with more hot water to see if washing performance improves with a higher water level. If it does, then I recommend calling a service technician to check the fill line and inlet valve for the dishwasher.

Check the spray arms for splits or cracks. Also check the holes in the spray arm for hard water deposits. Insufficient spray could be causing your problem.

These tips may help you resolve this dishwasher problem. If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician
November 20, 2008

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