Model #36314471793 KENMORE Dishwasher

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Question and Answers

Q:

Kenmore dishwasher 363.14471793

A:

When you are used to using your applainces so much it can be dissapointing when the convenience is no longer available to you. Below I attached csome links that will further explain your issue. I hope this helps!

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Jackie S -
July 04, 2011
A:

Thank you for your question and I understand your concern.

It's normal for some water to remain down inside the sump inlet area (key#505). It can't drain every bit of the water remaining in the sump area. If you do not see any water lying in the bottom of the tub when it's all put back together then it draining properly.

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Joey S -
Sears Technician
July 05, 2011
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Q:

Kenmore dishwasher 363.14471793

Q:

The wheels keep falling off the lower rack of my Kenmore dishwasher.

A:

Dishwasher racks don't seem to be made to withstand as much use as we provide. While you wait for the expert to answer this question for your model, you can check a another web site that seems to offer some reasons why this can continue to happen. I attached it below if you wish to check it out. I also added the link for your model at Sears Parts Direct if parts are needed. Hope this helps!

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Barbara H. -
December 17, 2010
A:

Thank you for your question and I understand you concern. Based on your symptom, replacing all four rollers and axles will most likely resolve your issues.

You can look up and order parts from Sears Parts Direct and have them shipped to you. The axles and wheels are easy to install.

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Joey S -
Sears Technician
December 20, 2010
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