Model #36314071790 KENMORE Dishwasher

  • Escutcheon And Door Assembly
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  • Body Parts
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Troubleshooting

Error Codes

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Question and Answers

Q:

Premature draining

A:

Thank you for your question. This would be an upsetting situation. There are two reasons this may be happening. First, if the drain hose is too low, it will create a gravity siphon action to drain out the water. Verify the drain hose is a minimum of 20 inches above the floor.  It is recommended that the drain hose be looped up and secured to the dishwasher side or be connected to an air gap. If you hear the pump motor coming on and the water is being pumped out, this may be a pump motor or pump seal failure and the pump should be replaced. You can order a pump if needed at Sears Parts Direct . If the pump/motor does need to be replaced, this video may help. If further help is needed, please reply.  Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
October 05, 2013
Q:

How do I assemble the latch detergent cup(828), cover detergent cup(822) and shaft(823) for a Kenmore dishwasher model# 363.14071790?

A:

This is a challenging do-it-yourself but you have already assemble it once but you say it doesn't open.

To start you might review the information in the image below. It may help.

I can tell you then most of the time the problem is with the lever and spring.

In the parts image below the lever is part key 861 and the spring is part key 837. The idea is that when the cup cover is closed the cup latch rotates against the cup latch spring pressure and catches against the pointy end of the lever which is also spring loaded.

As the timer rotates it will cause the lever to trip up and release the detergent cup latch. If the spring direction is correct the cup should open.

The spring for the lever is very small. Sometimes the post on the console it attaches to breaks. When this happens the lever and small spring get overlooked.

With the front cover off the lever should react as the timer is turned.

I hope this information is helpful to solving this puzzle and you can submit another question for further assistance if needed. Just supply any additional details. This is a challenging project but it can most likely be completed by you.

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Fred M -
Sears Technician
May 14, 2010
Q:

Where can I find the installation manual for a Kenmore dishwasher model 363.14071790?

A:

The exact installation manual for your model of Kenmore dishwasher is not available online. You can order a hard copy of the installation instructions from the Sears PartsDirect website. The part number for the installation guide is 031-30116.

There is an installation guide available on our Manage My Life website that should apply to your model since it is for an almost identical model of dishwasher. Here is a link for the installation instructions for model HDA2000G04WW that should work for your dishwasher: Installation Instructions . If you are able to use this guide, you will not need to order the hard copy for your exact model as noted above. Your Kenmore model may be slightly different then the one shown in this online installation guide but that should not significantly affect the installation instructions.

If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician
December 30, 2009