Model #3627391594 KENMORE Free Standing, Gas

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Question and Answers

Q:

I have a Kenmore model#3627391594 and about a minute after I light the oven F4 comes on or F2 and starts beeping, why?

A:

It can certainly be frustrating when your appliance is displaying confusing error codes. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
March 22, 2012
A:

I see Alina provided you with excellent information. The fault code "F2" implies an over temperature. The "F4" fault code implies a failure in the oven temperature sensor circuit. You didn't mention anything in regards to the unit over heating so, more than likely the failure is the oven temperature sensor or temperature sensor circuit. You can test the probe as suggested in the links Alina provided you.

For this type of issue, I recommend scheduling service. Service can be scheduled at the following link: Sears Home Services . The model number you provided, is showing this unit was manufactured around 1987. Due to the age of the range, you may consider having the unit replaced with a new model, as it is possible some parts needed to complete the repair, may no longer be available. You can view the parts list for your model at Sears PartsDirect . I hope this helps.

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Korinna S -
Sears Technician
March 22, 2012
A:

The stove has been moved to the garage and when we turn everything on we get F1 on the display and a constant beep.

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Jose -
October 25, 2013
A:

Hello Jose. Thank you for contacting ManageMyLife.com regarding the F1 error code being displayed by your range. If you have the above model, the F1 error code indicates that you have a bad control board or a problem with the oven temperature sensor circuit. If the EOC is the problem, service will need to be scheduled as only a technician will be able to order the replacement EOC. The parts list for this model is listed in the link below. I really hope this information helps you today. Thank you for using ManageMyLife.com.

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Korinna S -
Sears Technician
October 25, 2013
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Q:

my gas range wont ignite

A:

Most import part of the Kenmore range is the top burners, so lets see why they don't come on. While an expert is researching information on your specific model, I have provided a link that may be helpful. Thanks for your patience.

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Anna T -
July 24, 2012
A:

Thank you for submitting your question. First, I recommend cleaning the burners and the burner caps thoroughly. Use a tooth pick or needle if necessary. If the burners still will not lite, then based on your description you be experiencing an issue with a faulty spark module. I recommend replacement. The spark module is part number 6542S0001 priced at $41.99. You can order parts from our Sears Parts Direct web site. Here is a video on this repair. The model will differ from your model but the repair procedure will be the same. I hope this information helps. Please reply back to this thread if you require further assistance. Thank you for using Mange My Life.

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Tykara -
Sears Technician
July 26, 2012
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Q:

kenmore oven not working on bake

A:

When it comes to a household appliance we depend on in a daily basis and it starts malfunctioning it can definitely be frustrating for you. While you are waiting for the experts response I have provided you below a couple link to Manage my life that will be helpful to you. Hope it helps!

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Maira E -
October 04, 2010
A:

If the igniter is not glowing, you could have a bad electronic oven control (EOC) board (also called a clock). A wiring failure in the circuit or a bad safety gas valve could also prevent the igniter from glowing. If the original tech misdiagnosed the failure as a bad igniter, then it is difficult to trust a diagnosis that the EOC is bad. A voltage check is normally needed to determine whether the contact is closing on the EOC to energize the circuit. The tech could may also unplug the range and switch the wires for the bake and broil circuits. The range could then be reassembled and you can see if the bake burner will ignite properly when the range is set to the broil mode. If it does then this verifies that everything in the bake circuit (besides the EOC) is okay. In that situation, the EOC will need to be replaced. If the Bake burner does not ignite using the Broil contact on the board then you likely have a problem with the wiring or the safety gas valve for the bake burner. If the Broil burner works when connected to the Bake contact on the EOC then this will further indicate that the control board is okay. If the Broil burner will not ignite when connected to the Bake relay then you will certainly need to replace the EOC. If you are able to unplug the range and complete this test yourself, then you may be able to fix this problem yourself (especially if you watched the technician access the control board). If you are certain that the control board needs to be replaced, you can unplug the range and remove it yourself. Document the location of the wires before removing it (take a digital picture if necessary). Once you remove the control board, you can send it to the control board repair center that Sears uses (Core Centric Solutions). Here is a link for that company: CoreCentricSolutions.com . That link has contact information for the company.

The reason that the control board is less expensive through Sears is that the control board would be removed by the technician and sent to the above company for repair. The control board would then be replaced in the range once it is returned from the repair center. The price for repairing the control board is $149.99 plus tax.

The safety gas valve (part WB19K14) is one other component that could have failed in the range if the igniter is not glowing. The cost of that part is around $200.

If you are able to diagnose and repair the range yourself, then you may be able to save some money and keep the range. I recommend that you carefully consider replacing the range if you are not able to repair it yourself.

I hope that this information helps. If you need more assistance, reply with additional details and an updated model number. The model number that you submitted appears to be slightly off. This answer is based on Kenmore model 362.7391594.

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Lyle W -
Sears Technician
October 05, 2010
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