Model #3601 PEERLESS Faucet

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Question and Answers

Q:

GGCV36 Gas Cooktop GG3601 Thermador Cooktop

Q:

kenmore gas range md.790.3660.3601

A:

The range is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. I have done some research on the Manage My Life website and have located an great link including the owners manual to your model which you mat find helpful towards your issue. While you are waiting for a detailed reply from an expert I have provided the link below. Hope this helps!

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Priscilla V -
April 11, 2012
A:

You could have a problem with that door lock assembly, the temperature sensor or the clock control board. I recommend that you try setting a new self clean cycle and then canceling that cycle after the door has had time to lock. The oven may begin to heat up in that mode. If you can cancel that cycle after the oven begins to heat, then you may be able to unlock that door. If not, then you will probably need to have a service technician diagnose and repair this failure. Here is a link for the Sears Service website: Sears Home Services .

If you want to fix this problem on your own, then you can shut off the house circuit breaker for the range to complete disconnect electrical power. The procedure shown in the first image may help you open that console to that you can access the oven door lock motor. Your range will be slightly different than the one shown in that image. You may find screws that are shown in the second image that need to be removed before that console can be folded forward. Once you access that control board and door lock assembly, you can check the wiring connections on that component. The wiring diagram for that portion of the range is shown in the third image. That information should help you check those wiring connections. If the wiring connections are okay, then you can try to fix the problem by replacing that oven door lock assembly. If you still have problem after replacing that component, then the clock control board will probably need to be replaced. Be sure that you shut off the house circuit breaker to disconnect electrical power before accessing internal components.

You can order parts from this page: Kenmore Gas Range 790.36603601 Parts .

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
April 12, 2012
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Q:

Does my Kenmore Elite Refrigerator model 795 7725 3601 qualify for your warrany extension to cover the issue of the lights staying on?

A:

I can understand how this would be a very inconvenient problem for you. While you are waiting for your expert answer, I would suggest that you contact the recall department. They would have all the information on whether or not this would be covered under the warranty. Their number is 1-800-659-7026. I hope this helps.

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aashe -
September 05, 2011
A:

Thank you for your question. I can understand your concern. Yes, this refrigerator does appear to qualify for the light warranty extension but the serial number will be needed to determine for sure. If the serial number is between 704MR and 711MR it will be included. I hope this will help you. Thank you for using Manage My Life.

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Scott D -
Sears Technician
September 08, 2011
A:

I have scheduled Sears to do the repair work next week and the parts are in route. Thank you for your help

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Stan -
September 08, 2011
A:

This isn't going quite as well as I thought it would when I wrote my Sept 08 comment. The new light sockets arrived on Sept 13 but no lamp cover or circuit board. I called the recall department and they said the "lamp service kit was on order." I have called twice to follow-up but no one seems to know when this part might arrive. The last time I called, I was told "it is comming from overseas." Any ideas? Thanks

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Stan -
October 03, 2011
A:

I'm sorry you are having this problem. Unfortunately, it is very possible the parts will have to come from overseas. This product and most of the parts are manufactured overseas. Thank you for using Manage My Life.

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Scott D -
Sears Technician
October 04, 2011
A:

Ok, I understand that they are coming from overseas but when should I expect the parts to arrive?

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Stan -
October 04, 2011
A:

Unfortunately, there is no specific time I can give you. However, an approx. time period would be 4 to 6 weeks. These parts will fit various models, so they may have been on order already. You can also call Parts Direct at 1-800-366-7278 and someone there, may be able to give you a closer estimate. I hope this will help you.

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Scott D -
Sears Technician
October 04, 2011
A:

Thanks - I appreciate your help

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Stan -
October 04, 2011
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