Model #3545 BISSELL Vacuum, Upright

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Question and Answers

Q:

kenmore elite refrigerator bottom mount freezer model 79775193400 I found the relay and overload are bad! now i know where 2 get the part SEAR telling me

A:

I understand you want the original part for your Kennore refrigerator and it is not available and it can be frustrating. An expert will research further and respond with their findings.  Thanks for your patience.

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Anna T -
March 17, 2013
A:

Thank you for your question. I'm sorry you are having this problem with the relay. Unfortunately, the PTC device for this unit is no longer available. We have researched this and the PTC # 6749CR0008D should work on this compressor. I hope this will help you. If you would like more assistance, reply to this thread and I will assist you further.

 

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Scott D -
Sears Technician
March 19, 2013
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Q:

Why does my upright freezer run constantly?

A:

With the freezer running constantly can cause quite a concern. I have done some research on the Manage My Life website and have located a link similar to your issue. While you are waiting for a detailed reply from an expert I have provided the link below. Hope this helps!

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Priscilla V -
January 03, 2013
A:

We all worry about electric costs, so I understand the concern about a freezer that continually runs. The freezer should be running around 35-45 percent of the time to keep the freezer temperature at 2 - 8 degrees Fahrenheit with an outside ambient temperature of 70 degrees and 50-56 percent of the time with an outside ambient temperature of 90 degrees. If the freezer is running all the time, this may be due to hot outside temperature, the freezer being disconnected for a time so it is trying to cool down, freezer door not completely closing and sealing, worn or cracked gasket, or large amounts of food recently stored. Newer freezers have a smaller compressors, so may seem like they are running longer. This is better than them starting and stopping all the time. Try inserting a dollar bill in the door. Shut the door and see if the bill pulls out easily. If it does, the door is not sealing well and may need a new gasket. Try this at different areas around the door. Also place a thermometer between the packages in the freezer to check the temperature. If it is higher than 2-8 degrees, this is why it is running. If these possible causes check ok, then the problem may be with the thermostat or the sealed system. I recommend having a technician check if the problem is more serious than above. You can schedule a Sears technician here; Sears Home Service . If further assistance is needed, please reply. Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
January 05, 2013
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Q:

Kenmore Elite Dehumidifier 25190701 compressor issues

A:

I know that it can be very inconvenient for you not to have all of your dehumidifier working properly. While your waiting for a detailed reply from an expert. I have provided the link below. Good luck on the repair.

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Yadira B -
August 28, 2012
A:

Thank you for your question. I'm sorry you are having this problem with the dehumidifier. If the fan runs but not the compressor, some voltage checks will need to be made to determine, if the compressor or the board has failed. I'm attaching a picture of the wiring diagram below. Only make a voltage check, if you feel confident that you can do it safely. Place one meter lead on the CN18 terminal on the board and the other lead on the brown wire from the compressor or the white wire at the CN11 terminal on the board. Now connect the power and turn the unit on. If there is no voltage reading, the control will need to be replaced. If there is 120 volts at this check, disconnect the power and now move the meter lead from CN18 to the C terminal on the compressor itself. Reconnect the power and if there is no voltage, the overload will need to be replaced. If there is 120 volts there, the compressor will need to be replaced. I hope this will help you.

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
August 29, 2012
A:

Our dehumidifier Kenmore Elite 25190701 is only a year old and has been leaking from the bottom off and on for the last 2 months. We already replaced the drain hose (which was leaking) - it worked great for about a week and now it is consistently leaking large quantities of water from the bottom. (There is barely any water in the bucket). We've cleaned the filters and checked the drain hose to be sure it's not plugged but now we are fit to be tied. It works great when it works but we can't leave it on because it leaks everywhere and doesn't shut off or provide any warning lights. We can't find anything in the owner's manual about this problem and can't figure out how to take it apart without damaging it (or putting ourselves in danger). Help!!! It's just over a year old so we're close to junking it and buying a new (and different!!) model. So frustrated this is the 2nd Sears dehum we've owned that's gone bad.

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Anonymous -
September 05, 2012
A:

To take this unit apart to check the drain, remove the filters on both sides. With the filters removed, you will see the screws holding the front cabinet in place. Remove the screws and the front cabinet can be removed and you will be able to see the drain. I hope this will help you. If you would like to have a technician check it, you can call 1-800-469-4663 to schedule a tech to come out or to help locate the nearest repair center.

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Scott D -
Sears Technician
September 06, 2012
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