Model #344 HOOVER Vacuum, Upright

  • Agitator, Outerbag
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  • Cleaningtools
    3 Results
  • Handle
    3 Results
  • Hose
    3 Results
  • Mainbody, Hood
    3 Results
  • Motor Assembly
    3 Results
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Question and Answers

Q:

diagnosis help needed. GCG1580L0SS Ge Compactor

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your compactor is not working properly.

 
MOTOR START WINDINGS

 1. Remove the RED and YELLOW wires from the directional switch.
 2. Connect an ohmmeter to th e RED and YELLOW wires.
An accurate ohmmeter should read about 3.4-4. 6 ohms. If the ohmmeter shows an open circuit. The start windings are open and the motor must be replaced, or the YELLOW or RED wire is broken or disconnected at the motor.

Unit making humming noise:
  • Mechanical jam
  • Start winding not energized
  •  Winding open
  •  Motor centrifugal switch contacts open
  • Run winding open
1. Remove the blue wire from the start switch, and the blue wires from the Top limit switch and directional switch.
 
2. Connect an ohmmeter to the blue wire and the neutral side of the
 power cord. 
3. An accurate ohmmeter should read about 1.2-1.6 ohms.

Motor Centrifugal switch:
1. Disconnect the wires from the motor centrifugal switch.
2. Connect an ohmmeter to terminals.
3. The ohmmeter should read 1 ohm or less. If circuit is open, motor switch is stuck or burned, motor must be replaced.



Jammed Ram:
1. Check for 120 Volts at the outlet.
2. If drawer is open, push in on the drawer.
3. If ram does not come up, unplug the unit. 
 1) Open motor rear cover plate.
 2) Rotate the motor shaft in the counter- clockwise direction using 1/4" hex 
 socket screw key, make the Ram go up

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
July 06, 2015
A:

My ram is stuck in the down position and I can not put the drawer in. I read the above solution but can you tell me how to rotate the motor shaft? Is the socket screw key on the top of the motor or under it?

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Eimee -
January 23, 2016
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Q:

Kenmore Gas Grill Model#148.16154210 Burner Box design flaw 14816154210 Kenmore Gas grill

A:

Thank you for the inquiry and for using SearsPartsDirect.com. I am sorry to hear that the burner box has rusted on this unit, I know how frustrating rust can be.

I have quite a bit of experience with rust, metal, and body work having worked on antique vehicles and restoring them for many years. There are many variables to having rust occur. Rust will occur more frequently in certain parts of the Country, especially if you live in one of the coastal states, in northern states, or areas with more salt in the atmosphere.

The biggest preventor on keeping rust at bay is general care and maintenance. If the unit is cleaned on a regular basis, rust will not be able to take hold and spread. Depending on where you live and whether you think you are more prone to rust in the area, cleaning may need to occur more frequently. Someone in Virginia would need to perform cleaning more than someone who lived in Arizona. 

The owners manual covers the 'Care and Maintenance Time Table Chart' on page 12. It states that the burner box would need to be cleaned every 120 days with interior grill cleaning products. Every 90 days for the burners, 30 days for the heat tents, etc...

Also, if the grill is stored outdoors, it's highly recommended to keep it covered with a grill cover. That alone won't keep the rust away, but it will help. The key to keeping rust from forming and taking root is the periodic cleanings.

I hope this helps, the rusting really doesn't have much to do with the age of the grill or any manufacturing flaws, it's based upon the salt content and how often the grill has been cleaned and how it's stored/maintained. I know how frustrating it is to have that occur, and sorry for the inconvenience you've had with it.

I've also attached the maintenance chart that you can pull up to see/print if needed. If you can't see the attachment, just click here to see this response on ManageMyLife.com with attachment. 

If you have any further questions, please don't hesitate to ask. Thanks for using SearsPartsDirect.com. 

 

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Jeff Wallace Sr -
Sears Technician
September 17, 2013
A:

I have the same grill and I with everyone on this. Sears "Expert" response is really lame. Stop treating us like we are stupid. Regardless of where you live and what maintenance should have been done does not excuse Sears from selling a very defective product. I highly suggest to Sears that they come up with a fix for this, like sending everyone a new, and improved bottom, OR just send us a full refund so that we can buy another grill elsewhere. Honestly, I am getting tired of Sears customer service and lame products that they are selling. I have already vowed never to buy another lawn product from them again. Now I will vow never to buy another grill from them. Sears will soon see themselves out of business if they do not wake up and listen to the customers!! Sears will soon never have my business again with anything......

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Rodger -
October 14, 2013
A:

I also have a Kenmore Gas Grill Model 148.16154211 that has rotted out in the bottom completely. I bought it in Sept. 2013. My grill before this I had for 8 years and it NEVER rusted out from the bottom! I feel this is a design flaw and Sears should repair or replace at their own cost. I did an online search with this model number and fine there is a general consensous that this a manufacturer flaw. Please respond to this about how to set up this repair at Sears' expense-not mine! Joanna S.

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JOANNA -
March 13, 2015
A:

I am having a similar problem to the posts above. I am posting my complaint and sears response below. I intend to post this info on social media to draw attention to Sears poor customer service. Hopefully that will get their attention. This is clearly not a unique problem to this model of grill. Charles G Letter to Sears: Dear Sears Customer Service: I am writing to you to get a problem resolved. On May 7, 2013, I purchased a Kenmore grill model # 148-16154211 for $399.99 plus tax (total $425.39). In less than 2 years, the �??firebox�?? (the pan that is below the burners) has completely rotted and disintegrated. The rest of the grill still works. Although now, everything drips right to the floor below. Since it is now �??open�?? under the burners, it will not hold heat when the top lid is closed. A Sears store associate from your Danbury, CT store, Christopher Mosquita, was very helpful in trying to resolve my issue. He contacted the �??parts department�?? but they said the part (# 2818T-2T-2000) was $380.55. It doesn�??t make sense to purchase the part as it costs as much as the grill and there is no guarantee it will not disintegrate again. I have been a Sears customer for a long time having purchased appliances (washing machine, dryer, stove, refrigerator), garage door openers, electric generator, dehumidifiers and countless other purchases. Obviously a loyal customer. The grill situation is very disappointing. I am hoping that Sears will take steps to rectify my grill problem and do what is right and fair to fix the issue. I understand that things wear out but in less than 2 years of use, I find this totally unacceptable. Sears response: Rotting an falling apart of the firebox would not be covered under warranty. You may choose to purchase the fire box @ your expense. There are no "service flashes: in the grill you have.

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Charles -
April 15, 2015
A:

@Charles. Let me know how it pans out. I paid $500 for my grill and the pan already has holes on the right side after less than two years! I am going to the store where I bought it to ask them what they can do. Sears customer service via phone is terrible. I will post online after speaking to my local store.

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David -
April 26, 2015
A:

Everyone, I am on hold with the "work-around" department at Sears. They are taking my information and are saying the specific part will be replaced and installed at no additional charge. Stay tuned!

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David -
April 29, 2015
A:

I purchased the same grill 148.16154211. Same result - 2 years bottom has rusted out of the pan. Big disappointment, the grill I had before this one lasted 15 years, and the grates rusted out before the pan. Hope they do fix these, sounds like they should be recalled.

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Alan -
May 08, 2015
A:

I to have the same grill. I took the cover off of it a month ago and noticed that the entire inside was rotted away. I immediately called customer service w sears and was told it wasn't covered I didn't stop there being that I had only used my grill maybe 50 times at most I called in again. After several dozen calls into every department someone told me that there was a recall on the inner burners. I then got bounced around several dozen times more and was told someone would come to my house and look at it. Another week or two went by and no one came. When I spoke to someone as to why, they said the third party refused the job. I pitched a fit and someone then ordered me what I thought was the right part. Well the part came in today only to find out that it was the grease tray and not the whole bottom like I was told. Tomorrow first thing I am going to sears and not leaving until I walk out with a new one or my money back. This is ridiculous!!! How does something not even 2 yes old and hardly used rot away from the inside. Let someone tell me that is was from abuse cause I'll go off on them. I keep it covered, waxed and cleaned all year long Oh by the way customer service SUCKS!!!!!!!!!! They bounced me around tonight for over an hour and then when I was transferred to right department, they were closed. I'm so over it

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jamie -
May 15, 2015
A:

I to have the same grill. I took the cover off of it a month ago and noticed that the entire inside was rotted away. I immediately called customer service w sears and was told it wasn't covered I didn't stop there being that I had only used my grill maybe 50 times at most I called in again. After several dozen calls into every department someone told me that there was a recall on the inner burners. I then got bounced around several dozen times more and was told someone would come to my house and look at it. Another week or two went by and no one came. When I spoke to someone as to why, they said the third party refused the job. I pitched a fit and someone then ordered me what I thought was the right part. Well the part came in today only to find out that it was the grease tray and not the whole bottom like I was told. Tomorrow first thing I am going to sears and not leaving until I walk out with a new one or my money back. This is ridiculous!!! How does something not even 2 yes old and hardly used rot away from the inside. Let someone tell me that is was from abuse cause I'll go off on them. I keep it covered, waxed and cleaned all year long Oh by the way customer service SUCKS!!!!!!!!!! They bounced me around tonight for over an hour and then when I was transferred to right department, they were closed. I'm so over it

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jamie -
May 15, 2015
A:

Well, A simple Google search shows that some people have went to their local news, because of the run around with Sears. Sears should be doing a recall on this firebox tray. 2 years is way 2 soon for a tray that Seperates the burners from the LP tank to fail and crumble. A simple ability to order just the tray would be a good solution. But $400.00 for a entire firebox when the grill was $400 ($300 on sale)???

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Michael -
May 26, 2015
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Q:

Bought a Kenmore Gas Grill (148.16154210) several years ago, and the tray beneath the burners has already rusted out. No cover, but didn't need 1 with my Weber

A:

I can appreciate your question over your tray rusting out. I would suggest that you visit the website Sears Parts Direct.com. Simply enter the model number and a parts break down list, including images of the parts, will open for you to review. Also, within 10 seconds a box will open inviting you to chat with an associate who will be happy to help you locate and order whatever parts you need. I have provided a link below that will direct you to their page. I hope this helps and have a nice day.

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Henry -
June 09, 2013
A:

Thank you for your question. I understand the rust has you frustrated. Our manufactuer recommends cleaning the grill before putting away in the winter and covering with a cover and disconnecting the gas. These simple steps of preventative maintenance will give you many years of pleasure. To order a new part go to www.searspartsdirect.com.  Hope this helps anymore questions reply to this post. Thank you for choosing Manage My Life.

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dtova00 -
Sears Technician
June 10, 2013
A:

I too have this same gas grill (148.16154210). I purchased it less than 2 years ago and I have the same problem. The bottom of the "burner box" has rusted away...?! This makes the grill unusable as fire so close to the propane tank is dangerous. Not to mention if any flaming grease drips down onto the tank or hose. There is no replacement part shy of replacing the entire box #19 (part#2818-2T-2004) on the parts list, at a cost of $344. That's absurd as the grill cost $499 new 2years ago. This should not be happening to a grill this young in age. I'm seriously disappointed.

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Rick -
September 17, 2013
A:

I have the same grill and I with everyone on this. Sears "Expert" response is really lame. Stop treating us like we are stupid. Regardless of where you live and what maintenance should have been done does not excuse Sears from selling a very defective product. I highly suggest to Sears that they come up with a fix for this, like sending everyone a new, and improved bottom, OR just send us a full refund so that we can buy another grill elsewhere. Honestly, I am getting tired of Sears customer service and lame products that they are selling. I have already vowed never to buy another lawn product from them again. Now I will vow never to buy another grill from them. Sears will soon see themselves out of business if they do not wake up and listen to the customers!! Sears will soon never have my business again with anything......

Read More
Rodger -
October 14, 2013
A:

Me too, bottom of burner box gone, grill purchsed 7/2012 in NYC, im gonna patch it with either stainless sheet or aluminum, I shoukd have been smarter and realized plain steel BBQ gonna rust. Shame on Sears for poor design and product.

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billyg -
June 09, 2014
A:

I've had mine just 18 months and the bottom is almost gone. Sears was kind enough to offer to sell be a replacement fire box for just $350. Such a deal I got for you. "I will never buy another sears product again"

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Ron -
June 24, 2014
A:

I'll jump in on this too. We bought this model grill last summer and the bottom has just corroded away. I've never seen this happen in a grill. The new models have a bottom that can be replaced, but that doesn't help those of us, who have this poorly designed model. At the replacement cost, it looks like a new grill - I feel burned......

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NH_Hiker -
July 08, 2014
A:

Same issue...rediculous

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Ryan -
August 10, 2014
A:

Same issue...rediculous

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Ryan -
August 10, 2014
A:

Same problem. Bought 2 years ago as a step up from my cheap grill. Thought I was buying from a reputable company. Thought it was my last grill. Never met a grill without a replaceable part. They know exactly what they have sold... All parts available except the only part certain to malfunction. What a load of baloney. From Kim, in land locked central...Texas NO salty air here.

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Kim -
October 05, 2014
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