Model #32LA45RQ RCA LCD Television

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Lost picture and sound on an RCA LCD Television. 32LA56RQ


Hello glad to help.  Thank You for choosing Sears
I am sorry and do understand your frustration when there is trouble with the tv.
Glad to help out.   Im  looking at your RCA model number 32la56rq.

With a power outage, if your tv is ran through a satellite or cable you may want to check with them first.  If you have done that then the only option I can highly suggest is to take it in to a repair service so check out the boards on this tv.   There are more than one board and they are costly.   We do have our Sears Service Technicians at 1-800-469-4663 to help.   Good luck

If you have further questions please let me know.
Thanks for choosing Sears

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Larry L -
Sears Technician
January 14, 2014

sound 32LA45RQ Rca Lcd television


Check your settings. Make sure that you don't have the mute function enabled. Turn off the TV and unplug it for 5 minutes to reset all of the control boards. Plug it back in and see if the sound works. 
If that does not help then I recommend that you have a service technician examine and repair the TV. The technician can place the unit in the service mode and can usually determine the cause of the failure fairly quickly. Here is a link for service: Sears Home Services Television Repair.
We only provide general user assistance for televisions due to the inherent dangers of servicing that type of appliance. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
November 08, 2013

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