Model #300 JVC Digital Satellite System

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Question and Answers

Q:

interior lights Kenmore Refrigerator

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you.  I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

It sounds like it could be the light switch is not making a proper connection to have the lights come on right away. This switch is the plunger at the top of the fridge when you open the door. I would recommend on replacing this part and seeing if it solves your issue.

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663. If you have any further questions or concerns, you will have to post a new question. Again, thank you for choosing SearsPartsDirect.com.
 

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Samantha A -
Sears Technician
September 30, 2014
A:

Samantha A. I appreciate your help but I don't believe that is the problem because the two lights in the fridge and the one in the freezer are on separate switches and both flicker. That would mean both switches went bad at the same time, the switch on the freezer door and the switch on the fridge door.

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Richard -
September 30, 2014
A:

Was this problem resolved? I just began to experience the same issue. The two lights in the fridge and the one in the freezer are flickering like a strobe light.

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Ed -
March 02, 2015
A:

Ed, my problem has not been resolved and no one seems to have an answer. Went to parts dept. and sales at store and no one had an answer.

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Richard -
March 02, 2015
A:

Im having the same issues. Our fridge is barely over a year old. the freezer and fridge lights flicker when either door is open. must be a factory defect that needs to be addressed. Please help SEARS! If either Ed or Richard comes up with a solution please mail me at Anthony.r.froid@lmco.com and ill post on here if I figure it out. I called sears and they want to charge me a service fee to come look at it. Again its barely 1 year old. Very disappointed with sears.

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tony -
May 06, 2015
A:

the lights have to be fine; someone said it may be the door switch but im not really wanting to start spending more money swapping parts until im fairly certain the cause. SEARS help US!

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tony -
May 06, 2015
A:

This is the same exact problem we are having with our refrigerator. Our model # is 10651122210 and we've owned it for less than 2 years. It was not an expensive refrigerator and now Sears says they will come to our home and fix it for $100 plus parts. Really? As the post above says I'm disappointed with Sears and really have no desire spending more for the refrigerator than the original cost. My family grew up with Sears appliances but I can't imagine purchasing another.

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Paul -
May 20, 2015
A:

Paul---I spoke with sears customer solutions team and was given zero solutions. they basically said fix it myself or pay them to come out. I will keep researching for a fix. someone told me it could be a short but if that was the case the blinking would be inconsistent; as of now it only blinks when the door is open. I will keep posting on here until I get a fix and it has to be fixed. when the kids open up the door when the kitchen is dark it looks like I'm running a disco club (LOL). it appears this is a manufacturing defect; I've noticed many online appliance fix blogs that people with this fridge are having same issue. good luck.

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tony -
May 22, 2015
A:

Paul---I spoke with sears customer solutions team and was given zero solutions. they basically said fix it myself or pay them to come out. I will keep researching for a fix. someone told me it could be a short but if that was the case the blinking would be inconsistent; as of now it only blinks when the door is open. I will keep posting on here until I get a fix and it has to be fixed. when the kids open up the door when the kitchen is dark it looks like I'm running a disco club (LOL). it appears this is a manufacturing defect; I've noticed many online appliance fix blogs that people with this fridge are having same issue. good luck.

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tony -
May 22, 2015
A:

I had the conversation with the people at the outlet store where I purchased the Fridge. This is not a switch problem.

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Kenneth -
June 03, 2015
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Q:

Americana gas stove works but oven doesn't

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Alina F. -
December 23, 2011
A:

Thank you for your question and I understand your concern.

If the pilot flame is engulfing the thermocouple and the oven burner does not ignite this could indicate a faulty thermocouple or a faulty oven thermostat. I added an image below to reference that may help understand how the oven burner operates and one with instructions on removing the bake burner. I would replace the thermocouple first and if it does not light then replace the thermostat.

The thermostat is part #WB20K10013 and in order to get the thermocouple you will need to replace the burner assembly which is part #WB16K10061. The thermocouple is not longer available as separate part.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
December 23, 2011
A:

Alright, I'll order the thermocouple. Thanks.

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mark -
December 23, 2011
A:

ok, is this the same piece for the oven component? My range is working fine. My thermocouple burned right off.

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lisa -
January 27, 2016
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Q:

Eco light display will not shut off

A:

I'm sorry that you are having some difficulties with yourKenmore Dishwasher. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. Remember that your expert can walk you through a repair like this and even assist you on ordering any required parts. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com.

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James -
August 02, 2011
A:

Your description points to a bad user interface control panel in the dishwasher since you cannot select other cycles besides the ECO cycle. If you can select other cycles but the light on that cycle just stays lit, it can indicate that you have a bad electronic control board in the dishwasher. If your dishwasher is still under warranty, I recommend that you call Sears at 1-800-469-4663 (1-800-4MY-HOME) and have the dishwasher repaired.

If the dishwasher is not under warranty, reply with additional details and we will assist you further.

You can schedule service for the dishwasher at this website if it is not still under the warranty: Sears Home Services .

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Lyle W -
Sears Technician
August 04, 2011
A:

My Kenmore Elite dishwasher 665.1392 model is having the same problem. Two reports in such a short period of time indicates a defect that should be looked in to, not just repaired. How do we get this escalated to a review and possible 'recall'?

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Kevin -
January 04, 2012
A:

Hello Kevin. I agree that 2 reports of this problem within a short period of time is a cause for concern. I have forwarded information on this problem to our product engineer for the dishwashers. A full model number and serial number of your dishwasher may help with the communication and investigation of that problem as a possible widespread defect. If you get a chance, reply back with that information. If the dishwasher is still under warranty, I recommend that you have it serviced. If the dishwasher is no longer under warranty and you want to fix this problem yourself, let us know and we will assist you further with troubleshooting and technical help.

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Lyle W -
Sears Technician
January 05, 2012
A:

Thanks for the speedy response. Mod# 665.13923K010 Ser# F03903872 All other lights/functions work fine. It is no longer under warranty and I would be interested in fixing it myself if Sears is not willing to step up to the plate.

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Kevin -
January 05, 2012
A:

Since the dishwasher is not under warranty, the repair will not be covered. I do not see any widespread common problems or recalls on that dishwasher at this time. You will normally need to replace the control panel to fix this problem. You can order that part from the Sears PartsDirect.com website (see link below). That control panel is listed in several colors. You can order the color that you need. Shut off the house circuit breaker for the dishwasher before accessing internal components and replacing that panel. You can remove screws from the top of the inner door panel to release that control keypad. Reply with additional details if you need more help with that repair. There is a chance that you will also need to replace that electronic control board in the console if you replace that key panel and still have problems programming the dishwasher. Let us know if you need more help.

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Lyle W -
Sears Technician
January 06, 2012
A:

I have a Kenmore Elite dishwasher. Model # 665.13922K010, SN F03605218. I have the same problem with the Eco light staying dimly light all the time. I ran the dishwasher two days ago and the light was not on. I noticed that the light was on this morning. I am single and live alone so I know that no one touched the button. If I touch it the light goes bright like it does when you select it. If I touch cancel it goes dim again, but does not turn off. I can select any other functions and the dishwasher appears to work normally except for the fact that the eco light stays dimly light. I bought this dishwasher in Feb of 2011 so it is 15 months old and obviously out of warranty. What do I need to do to get this fixed? Has this been identified as a defect? Thanks for your help.

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Jeff -
May 20, 2012
A:

That type of problem is often caused by a problem with the control board and/or the user interface console. There is a chance that you have some humid air or moisture getting into that console through the air vent area. You can shut off the house circuit breaker for the dishwasher and check the seals on that vent. Let us know if you need help accessing that area or checking those vents. I will check again for any common problems with that dishwasher.

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Lyle W -
Sears Technician
May 21, 2012
A:

Well it seems like there might be some kind of short causing the light to stay on. I checked the owners manual and it doesn't say how to get to the seal. Can you tell me how to check the seal to see if it is bad?

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Jeff -
May 21, 2012
A:

Hello Jeff. I added an image below that shows how to access the seals on that type of vent. Your dishwasher will be slightly different than the one shown below but the basic procedure is the same. Be sure that you shut off the house circuit breaker for the dishwasher before accessing that area. This information may help you check that vent and the seal. A leak in that vent area can cause humidity and moisture to enter the control area. That could be causing the short in that board or console and cause the Eco light to stay on. That board and console may still be okay. It will probably work properly once the control dries out. If you find and fix a problem with that vent seal, then you may be able to prevent any further problems without replacing any parts. If you need more help, let us know.

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Lyle W -
Sears Technician
May 22, 2012
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