Model #2784038814 KENMORE Ranges, Electric

  • Control Panel Section
    3 Results
  • Body Section
    3 Results
  • Wire Harnesses And Components
    3 Results
  • Oven Door Section
    3 Results
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Question and Answers

Q:

Kenmore wall oven ERC installation instructions don't match product.

A:

I am sorry that you are having some difficulties with your repairs and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I am also adding a second link in where you can set service to have a certified technician fix your range. I hope this helps with your repairs while you wait for your expert response.

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Joseph P. -
October 23, 2012
A:

Here are the links.

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Joseph P. -
October 23, 2012
A:

Thank you for your question and I understand your concern.

The parts list and image for your specific model does not show or list an "anticipator heater".

I do not have the installation instructions for the electronic oven control. If you do not feel confident in wiring up the new ERC, I suggest calling a service technician to wire up and install the ERC. The part is too expensive to miswire and damage the new ERC.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
October 25, 2012
A:

I had hoped because the anticipator harness mentioned in the installation instructions was not where the instructions said it should be, that it was optional. I installed the ERC anyway and when I powered up the oven it started beeping and displaying F7. Can I send you an image of the schematic and the installation instructions.

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Gary -
October 28, 2012
A:

Gary: The "F7" fault implies a stuck or shorted button. Check to see if a button is stuck or depressed. We do not have the installation instructions. I added an image of the wiring diagram below. I had to take a snap shot of the wiring diagram from a Microfiche Card and it's the best image I can provide. If you�re not confident in repairing your range I recommend calling a service technician.

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Joey S -
Sears Technician
October 29, 2012
A:

Some success.. I got the F7 to clear (stuck cancel button). I did find the anticipator, it had long different color leads that were adding to my confusion. I removed it and connected two of the leads as instructed and the ERC functions now. The reason I replaced the ERC in the first place was the display going out. You could strike the oven lightly and the display would come back on until it began to heat up and after that no amount of shock would cause the display to reappear. After replacing the ERC it is still doing the same thing. The ERC still controls the oven but the display goes out as it heats up. There are 3 low voltage transformers on the relay card, from memory they are 110 volts, 20 volts and 2-4 volt. Which of the 2 lowest voltage (20 or 2-4) transformers would feed the display? I am guessing the lower voltage of the 2 transformers would be the power to the display. I would be pursuing a heat related open circuit problem. Am I on the right track?

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Gary -
October 30, 2012
A:

Gary: I can't be certain but I believe the 20.3 VAC transformer powers up the display. You really should replace the relay board if the board has an intermittent issue.

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Joey S -
Sears Technician
October 30, 2012
A:

Found a loose connection on the harness between the ERC and the relay/transformer board. After being on at 400 degrees for three hours the display was still on!!!! (knock on wood) Electronics aren't my thing but I do fix industrial machinery for a living. Thanks for all your help.

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Gary -
November 05, 2012
A:

Gary: You did a great job of diagnosing the issue. Have a great day.

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Joey S -
Sears Technician
November 06, 2012
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