Model #2539284012 KENMORE Upright Freezer

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Question and Answers

Q:

Why won't ice cream freeze in this freezer?

A:

The proper temperature for a freezer is 0 to 5 degrees. To keep ice cream firm, the temperature needs to be at least 5 degrees. If the temperature gets above 5 degrees, ice cream will get soft. Depending on the type of ice cream, some will be harder to freeze. This is because of the percentage of fat and cream used to make the ice cream. To check the temperature, place a thermometer between some packages. Air temperature is not a good check. If the temperature is above 5 degrees, you may need to set the thermostat to a colder setting. If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
October 20, 2009
A:

i have a side by side kenmore and the model number is 16056936600. i have it set to 5 degrees. and yet it dont freeze ice cream

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Demetrius -
October 10, 2014
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Q:

Kenmore Upright Freezer Model # Question

A:

Sometimes the only difference with the last digit in the model number can be the color. Your expert will be able to better help answer your question about the efficiency of the freezer. It may take two business days for your expert to reply. I do hope that everything works out.

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Marc -
June 07, 2013
A:

thx...trying to figure out how it bad (each year, they approve) it compares to current models & how much value it has if I were to sell it...

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Michael -
June 07, 2013
A:

I can understand how important it is to have the right information on your freezer. The manual that you were able to find for the 253.9284012 will work for your model. These two units are identical except for the color. This manual will be able to answer most of the questions you could have. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
June 09, 2013
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Q:

What has gone wrong with my freezer?

A:

As stated previously: The proper temperature for a freezer is 0 to 5 degrees. To keep ice cream firm, the temperature needs to be at least 5 degrees. If the temperature gets above 5 degrees, ice cream will get soft. Depending on the type of ice cream, some will be harder to freeze. This is because of the percentage of fat and cream used to make the ice cream. To check the temperature, place a thermometer between some packages. Air temperature is not a good check.

An ice build-up is a good indication that, it may not be defrosting. As the ice gets thicker, the temperature will get warmer. A good check for this, is to manually advance the defrost timer, located behind the unit (see picture # 23). Turn the cam on the timer slowly until the unit quits. After a few minutes, you should be able to hear some hissing and popping inside the freezer. This will indicate the element and bi-metal are good and the timer will need to be replaced. It must be cold in the freezer, when making this check. If nothing happens, some voltage checks will need to be made. A volt/ohm meter will be required or a technician will be needed. If the fan motor quits, it will also cause an ice build-up. Check to see if the fan is running, it should run whenever the compressor runs. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
October 21, 2009

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