Model #2539280810 KENMORE Upright Freezer

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Question and Answers

Q:

Freezer alarm 2539280810 Kenmore Upright freezer

A:

Thank you for choosing SearsPartsDirect. I can certainly understand how frustrating it can be when your freezer is not working properly. I did look into the model number you have provided and I have found information to assist you.

You will need to check the defrost timer. 

The defrost timer on this freezer will be located behind the unit next to the compressor. Turn the dial slowly until it makes a loud click and the unit will stop running. It will now be in the defrost cycle. After a few minutes if you can hear the popping or sizzling sound, it will mean the heating element is working. In this case, the timer # 216744400 will need to be replaced. If nothing happens the problem will be with either the heating element # 216730700 or the defrost thermostat # 297216600. In this case, I would recommend replacing both parts at the same time.

Let me know if this helps.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

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Natasha12 -
Sears Technician
July 25, 2014
A:

Hi Natasha or Josh, please see my notes here, can you help me with this? i have done a LOT of troubleshooting on this, The freezer was too warm and the food appeared to be thawing, and the bottom of the freezer had a frozen pool of ice. I turned off power, emptied the freezer and the pool melted and I unclogged the drain. I took out the thermostat and tested it and it tested fine. I took out the timer and tested it and it tested fine. I tested the heating element and it tested fine. Ever since in put everything back together I am still getting an alarm sounding every 12 hours. It does not appear to be too warm in the freezer. I think the drain was clogged and it caused the warming condition. So; a few questions, 1. could the clogged drain cause the freezer to get too warm? 2. could the alarm be bad now and just sounding every 12 hours? 3. what else could be the problem? 4. could the thermostat be bad even though it opened when it warmed up? 5 if the timer is operating shouldn�??t that override the thermostat? I would think that if all those components are working (especially the timer) then the freezer should be fine. Thanks much!

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david -
July 25, 2014
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Q:

Temp alarm 2539280810 Kenmore Upright freezer

Q:

drain plug access 2539280810 Kenmore Upright freezer

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
Sorry to hear of the issue you're having with the frozen/blocked drain on the upright freezer, I know how frustrating that is to have occur.
I believe the blocked drain could be a symptom of a defective defrost component, not completing the defrost properly. This may need to be addressed or the problem could reoccur.
The easiest method would be to empty the freezer's contents and unplug it to allow it to naturally defrost on its own. I believe ice has accumulated at the base of the evaporator trough, which is consequently blocking the drain tube to the pan. Once the unit has defrosted, it should resume temporarily until it gets frosted over again and ices up. 
The more thorough method to clear the drain is to remove everything in the freezer so the back panel (inside of the freezer compartment) can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. With the ice out of the trough, you will be able to see the drain hole which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking until it ices over again or the overall issue is corrected. 
The defrost issue could be with the heater, the timer, or the thermostat for defrost. A multimeter would be needed to test the components for continuity to isolate the defected part.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope these suggestions help and thanks for using SearsPartsDirect.com. We appreciate your business. 
 

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Jeff Wallace Sr -
Sears Technician
June 24, 2014
A:

thanks for your response, i may need to ask you more once i get there. can i use this session to communicat or should i submit another question when i am ready? thanks

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david -
June 24, 2014
A:

Feel free to respond directly back on this thread, I will monitor it and will be happy to assist you. 

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Jeff Wallace Sr -
Sears Technician
June 25, 2014
A:

Hi Josh, can you give me the part numbers on the heater, the timer and thermostat? and will i be able to access them all behind that panel? thanks Much! hoping to tackle it this weekend. Dave

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david -
June 25, 2014
A:

Sure. The part number for the defrost heater is 216245600, the timer is 216744400, and the thermostat is 216254500. It looks like we still carry both the thermostat and the timer, but the heater has since been discontinued by the manufacturer and is no longer available for purchase through Sears. You can try running an internet search for that part number to see if you can find one still in circulation on sites like Amazon or Ebay if needed, but that would be the best recommendation I can provide. Typically these issues involve the thermostat or timer, and the heater is usually pretty durable, so that works in your favor. 
For convenience, I have also linked all three parts below to the Sears site. 
The defrost heater will be below the evaporator coils behind the cover, and so will be the thermostat, but the timer will be located underneath the freezer. I have attached a schematic below showing the general location of the parts. The heater is key 14 on the diagram, the thermostat is 20, and the timer is 23, which is show on the bottom diagram of that schematic. 

Defrost Heater (Discontinued) for Model 2539280810

Defrost Thermostat for Model 2539280810

Defrost Timer for Model 2539280810

'System' Schematic for Model 2539280810


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Jeff Wallace Sr -
Sears Technician
June 25, 2014
A:

thanks so much Josh! How do i get to the timer? do i have to tilt the freezer back or can i remove a panel or something? hoping to test these parts asap. thanks again, you have been very helpful

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david -
June 25, 2014
A:

ok got the defrost thermostat out, canb you tell me how to test it? and cant see a trough for the drain, is under freezer? i see a screen or something similar, wondering where it drains to? also how to test timer thanks mucho!!

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david -
June 25, 2014
A:

ok got the defrost thermostat out, canb you tell me how to test it? and cant see a trough for the drain, is under freezer? i see a screen or something similar, wondering where it drains to? also how to test timer thanks mucho!!

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david -
June 25, 2014
A:

Thanks for the responses. Due to the age of the unit, I wasn't able to locate the disassembly instructions for the defrost timer, but it appears to be in the front of the unit and is screwed onto a bracket. It might be easiest to access it and unscrew it by tipping the unit back. However, it might be accessible from the rear. 
When you gained access to the evaporator, was it frosted at all, or did you allow it to naturally defrost before? The screen you see is the drain screen, and directly below that is the drain tube which leads to the drain pan on the compressor. 
To test the components, I have provided some videos below to help you out. It would be difficult to explain fully otherwise over chat/email. There are some really great resources on the web to help you out with these types of checks. Keep in mind these videos are not model specific, but the general processes are going to be the same. Hope they help out.

Defrost Thermostat Check

Defrost Timer Check

Defrost Heater Check 1

Defrost Heater Check 2

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Jeff Wallace Sr -
Sears Technician
June 26, 2014
A:

thanks Josh, i tested the thermostat and there is no continuity. i believe it to be bad, the drain was clogged pretty bad, i think it is a bad design. it has a short plastic sleeve that goes down through the unit and drains into the large trough around the compressor. the strange thing is that it has a cap on the end of the sleeve which the diagram calls a trap drain. that part makes no sense to me at all. anyway, after i cleared the ice the water would pool at the drain so it was clogged, i used a paperclip and it cleared and all the water drained out. can you stay tuned, i am going to order the thermostat and replace it and will let you know how it does. what do you think of the design of the sleeve and trap, it seems to me like the cap has no functional purpose. thanks Dave

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david -
June 26, 2014
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