Model #2539266410 KENMORE Upright Freezer

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Question and Answers

Q:

Why is the temp alarm going off, on this freezer?

A:

It's possible the temperature may not be cold enough, the thermostat could be defective or the module may have failed. First check the temperature which should be from 0 - 5 degrees. To check the temperature, place a thermometer between some packages. Air temperature is not a good check. If the temperature gets up to 15 degrees the alarm will sound and it won't go out until approx. 6 degrees. From the description, I suspect the temperature is getting to warm, when the unit goes into a defrost cycle. This would account for the 12 hour time sequence. If there is a small load (food) in the freezer, it will be normal for the temperature to soar upward, when it goes in defrost. Just increasing the load inside, even if it's ice bags, will help solve this. If the freezer is at least half full and it's still occurring, it may be in defrost too long (over 30 minutes). In this case the timer # 216744400 will need to be replaced. If the temperature is at or below 5 degrees, the problem could be with the thermostat or module. This thermostat has 2 sets of contacts and the second set is for the alarm system. The next time the alarm sounds, you can disconnect power from the unit and then disconnect the pink wire from the thermostat. Now reconnect power and if the alarm is off, the thermostat # 216303600 will need to be replaced but if it still sounds, the module # 216264400 will need to be replaced. These parts are available at SearsPartsDirect . If you need more assistance, please resubmit your question, with additional details.

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
March 22, 2010
A:

where is the thermostat

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William -
March 29, 2012
A:

William, I'm sorry for the long delay. The thermostat (# 21 in picture) is located on the back wall (# 25) in the freezer. I hope this will help you.

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Scott D -
Sears Technician
April 19, 2012
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