Model #2539239715 KENMORE Upright Freezer

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Question and Answers

Q:

I am looking for the cold control on this model, I had already begun a chat with some one and they sent me two part numbers but my retired tehcnician already 2539239715 Kenmore Upright freezer

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your freezer. Upon researching model 2539239715; the temperature control switch is part#216303600 this part has been discontinued and is no longer available, we do not have a replacement substitution.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
April 07, 2015
Q:

Kenmore 253.9239715 Operation Question

A:

Manage My Life is a good place to get answers to all of your questions. The expert will review this model and respond to each of these concerns within two day, possibly sooner. If at any time you feel a technician is needed to help diagnose or make repairs, the Sears Home Services link below will help set a visit.

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Barbara -
July 05, 2013
A:

Thank you for choosing ManageMyLife.com and allowing us to help you. I can only imagine how frustrating this is.

In my research I see that this freezer is about 20 years old. The average life expectancy of a freezer is 11 years. I think replacing it will be more cost effective than replacing 20 year old parts at this time. Click here to see what a high efficient freezer actually cost these days. You will also be saving money every month on your energy bill. To answer your question, try setting your unit to quick freeze. If it will only work on the quick freeze and does not, when set on the regular temperature setting, the temperarture control, part # 216303600 has failed. This part cost $88.08 at SearsPartsDirect. If it stays off for awhile after the quick freeze cycle but eventually does come on, it may be OK. In the quick freeze cycle, the temperature will cool below zero degrees. It may take some time for the temperature to rise enough for the temperature control to cycle it back on. If it does not run at all and gets warm inside, unless the quick freeze feature is used, then the temperature control will need to be replaced. If the unit is low on refrigerant, it will ice up like this too.

If you have any follow-up questions, please continue our conversation on this existing thread.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others. Wear appropriate hand protection when working around sharp metal parts.


Thanks again for choosing ManageMyLife.com

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James -
Sears Technician
July 05, 2013
A:

Thanks for the info. Quick Freeze will only get it to about 15-20 degrees. When I have it in normal mode it doesn't cool. So it does look like a thermostat issue. Another question though. Should the alarm go off when in Quick Freeze? I'm curious if I should have a load (bags if ice) in the freezer to help stabilize the temperature during the defrost cycle.

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Chris -
July 12, 2013
A:

Your freezer does work better when it has a load of cold food. I do not see any harm having some bags of ice. I was on a three day get away weekend. Sorry I got back to you a lttle longer than usual. Give me an update if your are still having issues. Thanks!

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James -
Sears Technician
July 16, 2013
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Q:

Is the Kenmore freezer supposed to make so much noise?

A:

I'm sorry about the inconvenience you are experiencing with your Kenmore freezer. I did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. I hope the link will help until your expert can respond.

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James -
April 06, 2011
A:

I can understand your concern. The information you have received from James is correct. If the freezer is on a hard floor, sometimes it helps to place a rug or soft mat under it. I hope this will help you. If you would like to have a technician check it, I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . Thank you for using Manage My Life.

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Scott D -
Sears Technician
April 07, 2011
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