Model #2539135381 KENMORE Chest Freezer

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Question and Answers

Q:

my frezzer chest freezes for awhile & then quits for a few months. Motor comes on. help?

A:

Hi, A suggestion I have is to schedule a service with our Home Service Team at 1-800-424-2047 or visit our web site SearsHomeService.com. I attached the link below Hope this helps!

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Dezeray S -
June 14, 2010
A:

From the description you give I suspect you have an electrical problem or a compressor problem.

You say it freezes sometimes but then it will not freeze for a few months but the motor comes on.

More detail about what else is going on would be helpful.

If the compressor is running the condenser coil on the back of the freezer should be hot or warm at least.

If the compressor is bad you might heat a click when it tries to start.

The control thermostat might be at fault. Try tapping it when the unit won't run.

I would suggest a technician check the problem and in particular check the compressor.

Changing a thermostat would be no big deal but it won't be economical to fix a leak or replace a compressor.

Shopping my be a better option then repair.

A typical service call will be approximately $129 dollars. A simple repair, thermostat, would cost about $200 dollars which is not bad.

The compressor or seal system leak would cost most the a new freezer.

You can check out a new freezer to compare at the following link: New Similar Freezer .

I hope this information is helpful. If any additional details become know I may be able to help you further.

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Fred M -
Sears Technician
June 16, 2010
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