Model #25378979801 KENMORE Top-Mount Refrigerator

  • Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • System
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

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Question and Answers

Q:

Ice maker not getting water

A:

With the ice maker not working properly can be rather frustrating. I have done some research on the Manage My Life website and have located a link similar to your issue. While you are waiting for a detailed reply from an expert I have provided the link below. Hope this helps!

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Priscilla V -
November 21, 2012
A:

Thank you for submitting your question. The water valve does not have a fuse or power supply. Based off of your description, I believe you're having a wiring issue, especially since you've replaced the necessary parts. You can replace the ice maker wiring harness to see if it will resolve the issue but I recommend scheduling for service to have the ice maker checked and repaired. You can schedule for service online with our Sears Home Services team. I hope this helps. Thank you for using Manage My Life.

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Tykara -
Sears Technician
November 24, 2012
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Q:

my ice maker doesn't make ice all the time. i have the lever in the correct position. i have the freezer at the coldest setting. model kenmore 25378979801

A:

Ice is is demand when the weather heats up and sometimes the ice maker cannot keep up. The expert will review this model to respond. I did locate a similar question if you wish to check. I attached to the first link below. If you decide to have a technician diagnose and make repairs, the Sears Home Services scheduler in the second link can help.

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Barbara H. -
July 08, 2012
A:

Thank you for submitting your question. Some thing to check is the feeler arm to make sure that it is not obstructed. This could prevent the ice maker from cycling. Make sure that the ice maker is turned on according to the guidelines in the first image below. Check the green power light to make sure that it is on. If the green power light is not on, you could have a problem with the ice maker module or a wire harness failure. Make sure to unplug the refrigerator and check the wire harness connection for the ice maker. A technician would normally check the voltage at the ice maker if the green light is not on as shown in the second image below. I don't recommend that you conduct this type of live voltage check yourself. You can check the continuity through the brown wire and orange wire to the outlet plug with the refrigerator still unplugged. This would be a safer test for voltage to the ice maker. If you confirm continuity through those wires then the ice maker module is apparently getting power through the wiring harness. In this situation, you would need to replace the ice maker assembly (part 5304456663) to fix this problem. You can order that part from the Sears PartsDirect website. If the green power light is on, you can check the water fill tube on the ice maker to make sure that it is not frozen. This could prevent the ice maker from filling. A failed water fill valve could also prevent the ice maker from filling. Check the resistance through the fill valve circuit as shown in the second image below. If the green light is on and the fill valve is okay, then you will need to replace the ice maker assembly according the troubleshooting guide for this refrigerator as shown below. If you need more help, submit additional details and we will try to assist you further. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website:Sears Home Service Thank you for choosing Manage My Life.com

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Maira -
Sears Technician
July 12, 2012
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Q:

refridgerator is noisy

A:

With the refrigerator making noise can cause quite a concern. I have done some research on the Manage My Life website and have located a link similar to your issue. While you are waiting for a detailed reply from an expert I have provided the link below. Hope this helps!

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Priscilla V -
June 10, 2012
A:

Thank you for your question. I can understand your concern about the loud noise. If the noise is from the compressor itself, in most cases, there will be no fix and this does not necessarily mean the compressor is about to stop working. Sometimes moving the cabinet slightly or placing something like a soft mat under it will help.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
June 11, 2012
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