Model #25378832792 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Ice maker doesn't make ice for refrigerator Kenmore #25378832792, it get water. Thanks for a process to fully examine and diagnoise for repair.

A:

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Barbara H. -
October 29, 2011
A:

Thank you for your question. I know it can be frustrating when the icemaker stops working. If the icemaker does have ice in the mold but is not harvesting it, the problem will be with either the icemaker itself or the temperature is not cold enough (below 12 degrees), to cycle it. To check the temperature, place a thermometer between some packages. Air temperature is not a good check. If the temperature is too warm, usually adjusting the cold control to a colder setting will correct this. If the temperature is ok (between 0 & 5 degrees), the icemaker # 218734400 will need to be replaced. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
November 01, 2011
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