Model #25378249800 KENMORE Top-Mount Refrigerator

  • Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
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  • System
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

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Question and Answers

Q:

Refrigerator at coldest setting, but not getting below 40 degrees 25378249800 Kenmore Refrigerator

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Alina -
April 25, 2013
A:

Thank you for your question. I understand your concern about the refrigerator not cooling properly. If the fan motor under the cabinet stops running, it would cause the compressor to overheat and stop running and could cause this type of problem. Now, if the fan is running and the unit seems to run continuously, it would lead to a problem in the sealed system. However, first check to see if the doors are closed properly and that the light inside the fridge is turning off. Also check for a thick frost accumulation on the back wall in the freezer. If this is taking place, it would indicate a problem with the defrost system. If these checks are ok, then it would lead to the sealed system. A technician will be required, to make this type of check. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services. I hope this will help you.

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Scott D -
Sears Technician
April 26, 2013
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Q:

Freezer unit in refrigerator icing up.

A:

I'm sorry to hear that you are having some difficulties with your refrigerator, frost buildup can be a hassle and I will be happy to help. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assistance for you.

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Joseph P. -
December 27, 2011
A:

From the description you give I suspect you have a defrost system problem. The defrost system consist of a defrost timer, defrost heater and defrost thermostat.

One way to check this problem is to locate the defrost timer and manually advance the unit into defrost.

The images below may help you with this problem. The timer is located on the console at the top of the refrigerator section where the light bulbs are located. See the 1st image for help with this.

There may be a small round plastic plug to pry out. With the small round plug removed you'll see the timer knob part of the timer. See the 2nd image for help with this. With a small straight edge screwdriver you can manually turn the defrost timer knob till it clicks into defrost and the refrigerator stops running. You can now open the freezer door and listen for the snap, crackle and pop from the ice melting around the defrost heater. If you hear this then the element and defrost thermostat are likely okay.

If you hear nothing then the element or defrost thermostat are not working.

After about 20-30 minutes the defrost timer should advance out of defrost and the refrigerator should start to run.

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Fred M -
Sears Technician
December 28, 2011
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