Model #25376124400 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

fridge frozen up 253.76124400

A:

Hi Oldplumbfixer, Since you need immediate help you can visit Sears Home Services website or contact Sears Home Services Team at 1-800-424-2047. I have attached the link below. Hope this helps!

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Salina L -
June 22, 2010
A:

If it's frosting up and based on the information listed, I would suspect the timer, as the problem. As the frost gets thicker, both sections will get warmer. First the refrigerator stops cooling and then the freezer, will eventually warm up also. I recommend replacing the timer # 215846602 and also defrosting the unit. Using a hair dryer works good to defrost it. Now, there will also be just as much, if not more, ice behind the back panel that needs to be defrosted. You can remove the back freezer panel, to access the ice or turn the unit off, for a few hours. To remove the panel, everything in the freezer will need to be taken out. If you need more assistance, additional details will be needed.

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Scott D -
Sears Technician
June 24, 2010
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Q:

can the timer be moved manually if broken on my kenmore frige 253.76124400?

A:

From the question I believe you are asking about the defrost timer and not the thermostat.

The defrost timer has a round knob that is keyed for a straight edge screwdriver. A quarter works pretty good too.

As you turn it clockwise you will hear the gear manually advancing. Turn it slowly because at some point it should click and the compressor stop running.

At this point the unit would be in defrost. If the heater is working then after a couple of minutes you should hear some sizzle and pop.

Most defrost cycles last around 20 minutes. Some might be longer while some might be shorter. It may be the timer will advance out of defrost on its own or you may need to turn it out of defrost so the compressor starts running again.

It is located in the refrigeration section in the console. You might notice a small round disk that can be removed to access the timer knob that is turned.

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Fred M -
Sears Technician
June 04, 2010
A:

Thank you Fred Moved it and heard the sizzle. The fridge has not been cold freezer is above model 25376124400 my thinking is now its the thermostat any way to check it?

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oldplumbfixer -
June 05, 2010
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Q:

Freezer works, but fridge isn't cold.

A:

If the compressor is running but not the fan motor, it will either be a defective motor or something is interfering with the fan blade and keeping it from turning. Remove everything in the freezer and now remove the fan cover (# 1 in the picture). If the fan is not turning, disconnect the power supply and see if you can spin the blade. If it spins free, plug the unit back in and if the blade still won't turn, the motor # 241537301 will need to be replaced. The motor is available SearsPartsDirect . If the blade won't spin, the back panel will need to be removed to access the motor and see what is blocking the blade. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
May 07, 2010

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