Model #2537481240G KENMORE Top-Mount Refrigerator

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Question and Answers


drain pan fills quickly an overflowing 2537481240G Kenmore Refrigerator


Thank You for choosing Sears and being a valued member. It is unfortunate to hear that you are having issues with your fridge and I do understand your frustration. Glad to help out. I'm looking at your model number 2537481240g and if the defrost system fails, the evaporator will ice over and when it does defrost, more water than normal will run down the drain and it can overfill the pan. You can check the back panel in the freezer for this. There will be an excessive frost build up on the panel if this is the problem. One other reason for excessive frosting will be if the doors are not closed well or if the door gaskets are not sealing good (have gaps). This will cause excessive moisture to enter the cabinet and may not always cause a frosting condition in the freezer but it will mean more water than normal, will have to be removed. Be sure to check the doors. 

If you are in a humid area or the humidity is just excessive during this time (maybe heavy rains) this will be the reason. As soon as the humidity goes back down, the water will also. If you live in a humid area, a dehumidifier may be needed. 

To get to the drain pan, pull the unit away from the wall and disconnect power to the unit. Now remove the bottom panel cover and you will see the drain pan next to the condenser fan motor. Remove the motor and you will then be able to remove the pan. I trust this information will help you.


Thank you for choosing Sears


SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
September 29, 2014

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