Model #25374222702 KENMORE ELITE Top-Mount Refrigerator

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Question and Answers

Q:

Having trouble removing the housing for the water filter on my Kenmore fidge

A:

Thank you for your question. I'm sorry you are having this problem with the filter housing and I can understand your concern. I suspect you are trying to turn the cup # 138 shown in the first picture. To remove this cup, turn it to the left (counterclockwise) as shown in the second picture. Turning it to the right will tighten it. I hope this will help you.

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Scott D -
Sears Technician
December 03, 2013
A:

Thanks Scott. Yes you are right, I should have said twist it to the left, the direction that the arrow is pointing. Hate to say it but haven't changed the filter in years. I was thinking of taking off that plastic cover #151 in the diagram but before I did that, it looks like the bolt to get to it is a little difficult to reach and I didn't want to apply too much pressure and break something off. So thanks for responding. You have the right unit that I am dealing with and will appreciate any guidance you can give me. I am fairly handy and can do most manual operations. Bob Mazur

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Bob -
December 03, 2013
A:

Bob, if the cup still won't turn, you may need to use a pair of channel lock pliers or pipe wrench. If the cup is this tight you may need to also use a backup wrench on the top housing # 139 to help keep it from breaking. Unfortunately, there is no other way to remove the cup. Now if you feel the housing might crack causing a water leak, then the complete housing # 240434301 and cup # 240434403 may need to be replaced. I hope this will help you.

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Scott D -
Sears Technician
December 04, 2013
A:

Thanks Scott. That is what I will do is remove the top cowling and then see if I can get a wrench on both the top and the bottom pieces so that I don't break anything. You have been most helpful. Thanks again. Bob Mazur

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Bob -
December 04, 2013
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